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User Manual for aimetis 2-Year Software Maintenance & Support for Symphony Enterprise Edition VMS Click to enlarge the picture
Contents of the user manual for the aimetis 2-Year Software Maintenance & Support
- Product category: Recording Accessories aimetis
- Brand: aimetis
- Description and content of package
- Technical information and basic settings
- Frequently asked questions – FAQ
- Troubleshooting (does not switch on, does not respond, error message, what do I do if...)
- Authorized service for aimetis Recording Accessories
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User manual for the aimetis 2-Year Software Maintenance & Support contain basic instructions
that need to be followed during installation and operation.
Before starting your appliance, the user manual should be read through carefully.
Follow all the safety instructions and warnings, and be guided by the given recommendations.
User manual is an integral part of any aimetis product,
and if it is sold or transferred, they should be handed over jointly with the product.
Following the instructions for use is an essential prerequisite for protecting
health and property during use, as well as recognition of liability on the part of the manufacturer
for possible defects should you make a warranty claim. Download an official aimetis user manual in which you will find instructions on how to install, use, maintain and service your product.
And do not forget – unsuitable use of a aimetis product will considerably shorten its lifespan!
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Product description The aimetis 2-Year Software Maintenance Support for Symphony Enterprise Edition VMS provides the user with quick access to the latest software updates and knowledgebase at no additional charge. With this package, you'll be able to avail of technical support via phone and e-mail in case you have any queries while using the Symphony application. Technical Support - Technical support (Monday to Friday 9 am to 5 pm) via phone, e-mail, and the web to keep your product up and running 1
Please Note: Technical Support via phone and E-mail is offered in English, German, Brazilian Portuguese and (Mandarin) Chinese. The full program details are currently available only in English, but will be available in other languages in the future.
Times are local to aimetis' 3 support offices, excluding Canadian, German and Chinese holidays. close - 3-tier Service Level Agreement (SLA)
Software Maintenance - Get instant access to the latest software updates for your Symphony VMS Software Enterprise Edition at no extra charge
- Bug identification and reporting
- Maintenance updates ensure smooth operation of the application
- Short-cycle releases to address product defects
- Priority bug fixes for error-free performance
Self-Service Support - Instant access to product-related tools, documentation, and other resources for quickly resolving issues without needing to speak with the technical support staff
- Knowledge base and Product Documentation Suite
- Look for solutions to your queries on our Technical FAQs section
- Technical and Security Alerts to keep your system protected at all times
Table of Contents
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