User manual
Cisco 7841 Series IP Phone

User Manual for Cisco 7841 Series IP Phone

• Product category: Telephones Cisco
• Brand: Cisco
• Description and content of package
• Technical information and basic settings
• Frequently asked questions – FAQ
• Troubleshooting (does not switch on, does not respond, error message, what do I do if...)
• Authorized service for Cisco Telephones

Product description

Ergonomic Design
• The phone offers an easy-to-use interface and provides a traditional telephony-like user experience.

Graphical Display
• White backlit, greyscale, 3.5" 396×162 pixel-based display.

Handset
• The handset is a standard wideband-capable audio handset (connects through an RJ-9 port) for the IP Phone 7821, 7841 and 7861. The handset is hearing aid-compatible (HAC) and meets Federal Communications Commission (FCC) loudness requirements for the Americans with Disabilities Act (ADA). You can achieve Section 508 loudness requirements by using industry-standard inline handset amplifiers such as Walker Equipment W-10 or CE-100 amplifiers. The dial pad is also ADA-compliant.

Headset
• The analog headset jack is a standard wideband-capable RJ-9 audio port.

Backlit Indicator
• The phone supports backlit indicators for the audio path keys (handset, headset and speakerphone), select key, line keys, and message waiting.

Volume Control
• A volume-control toggle provides easy decibel-level adjustments of the handset, monitor speaker, and ringer.

Full Duplex Speakerphone
• Full-duplex speakerphone allows gives you flexibility in placing and receiving calls. For added security, the audible dual tone multifrequency (DTMF) tones are masked when the speakerphone mode is used.

Bezel
• This IP phone includes a default black bezel (replaceable), and an optional silver bezel sold separately.

Dual-Position Foot Stand
• The display is easy to view and the buttons and keys are easy to use. The two-position foot stand supports viewing angles of 30 degrees and 45 degrees; you can remove the foot stand for wall mounting, with mounting holes located on the base of the phone.

Wall-Mountable
• The phone can be installed on a wall using optional wall-mount kit (available separately).

Electronic Hook Switch
• The hookswitch can be controlled electronically with a third party headset connected to the auxiliary port.

Keys
• ● The phone has the following keys
  ◦ Line keys
  ◦ Soft-keys
  ◦ Two-way navigation and select keys
  ◦ Hold/Resume, Transfer and Conference keys
  ◦ Messaging, Service and Directory keys
  ◦ Standard key pads
  ◦ Volume control toggle key
  ◦ Speakerphone, headset and mute keys

Ethernet Cables
• Category 3/5/5e/6 for 10-Mbps cables with 4 pairs
  Category 5/5e/6 for 100-Mbps cables with 4 pairs

Power Features
• IEEE PoE Class 1
  The phone supports IEEE 802.3af PoE (Class 1); power consumption does not exceed 3.84 watts.
  Cisco Power Cube 3
  This power cube is used as a standard Cisco IP Phone Power Supply for non-PoE deployments.
  Cisco Power Injector
  The IP Phone 7811, 7821 and 7861 are compatible with Cisco Unified IP Phone Power Injector (CP-PWR-INJ), and 7841 is compatible with Cisco Aironet Power Injector (AIR-PWRINJ5=).

Call-Control Support
• Cisco Unified Communications Manager
  ● 8.5.1
  ● 8.6.2
  ● 9.1.2
  ● 10.x and later
  Cisco Business Edition 6000
  ● 8.6.2
  ● 9.1.2
  ● 10.x and later
  Cisco Hosted Collaboration Solution
  ● 8.6.2 and later (using supported UCM versions above) Cisco Unified Survivable Remote Site Telephony
  ● 8.x and later

Key Call Features
• ● + Dialing (E.164)
  ● Abbreviated dial
  ● Adjustable ringing and volume levels
  ● Adjustable display contrast
  ● Agent greeting
  ● Auto-answer
  ● Auto-detection of headset
  ● Busy Lamp Field (BLF)
  ● Call back
  ● Call forward
  ● Call history
  ● Call park
  ● Call Pickup
  ● Call timer
  ● Call waiting
  ● Caller ID
  ● cBarge
  ● Corporate directory
  ● Conference
  ● Cross Cluster Extension Mobility (EMCC)
  ● Dial from the list
  ● Direct transfer
  ● Do not disturb
  ● Extension Mobility (EM)
  ● Forced access codes and client matter codes
  ● Group call pickup
  ● Hold/resume
  ● Immediate divert
  ● Intercom
  ● Join
  ● Message-waiting indicator
  ● Meet me conference
  ● Mobility
  ● Music on hold
  ● Mute
  ● Network profiles (automatic)
  ● On- and off-network distinctive ringing
  ● Personal directory
  ● Privacy
  ● Private Line Automated Ringdown (PLAR)
  ● Redial
  ● Ring tone per line appearance
  ● Shared line
  ● Silent monitoring and recording
  ● Speed dial
  ● Time and date display
  ● Transfer
  ● Voicemail
  ● Whisper coaching

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Cisco CP-7841-K9 Specs

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