User manual
DJI Mavic 2 Enterprise Dual with

User Manual for DJI Mavic 2 Enterprise Dual with Enterprise Shield Basic Protection Kit

• Product category: See All Drones DJI
• Brand: DJI
• Description and content of package
• Technical information and basic settings
• Frequently asked questions – FAQ
• Troubleshooting (does not switch on, does not respond, error message, what do I do if...)
• Authorized service for DJI See All Drones

Product description

• DJI Mavic 2 Enterprise Dual Built upon the Mavic 2 flight platform, the Mavic 2 Enterprise Dual from DJI is an advanced, enterprise-level drone solution for demanding applications. With the addition of a FLIR thermal imaging sensor, the Enterprise Dual can provide even greater capabilities during the night and in challenging daytime conditions. Whether you need an eye in the sky for search and rescue, policing and firefighting support, or for inspections of vital infrastructure, the Mavic 2 Enterprise Dual is designed to be a compact solution that's easily deployable. To help with these tasks, the Mavic 2 Enterprise Dual features a top extended port for mounting helpful modular accessories. You also get 24GB of onboard storage to capture all of the vital data you need when in the field.
  
  The Mavic 2 Enterprise Dual features a 24mm camera with a 1/2.3" 12MP sensor and FLIR thermal imaging sensor. Together they can capture up to UHD 4K resolution video at 30 fps, or thermal imaging images and temperature data. The low-drag aerodynamic body design can achieve speeds of up to 44.7 mph, and the four-cell LiPo battery provides up to 31 minutes of flight time. The Mavic 2 Enterprise Dual also supports the same OcuSync 2.0 video transmission system.
  
  OcuSync 2.0 video transmission technology is engineered to provide a stable feed from up to 5 miles away in Full HD 1080p quality, letting you deal with situations in real time without having to be in harm's way. The Mavic 2 Enterprise Dual also features omnidirectional obstacle sensing and avoidance that can be crucial when navigating around sensitive equipment or in rapidly changing emergency scenarios. While navigating the ground, DJI AirSense is included to help avoid hazards in the air. These and a myriad of other features help make for a dependable aerial solution to extend your data gathering capabilities.
  FLIR Thermal Sensor
  • With the addition of a FLIR thermal sensor side-by-side with the 4K imaging sensor, you can utilize the Enterprise Dual in a variety of scenarios that the Mavic 2 Pro, Zoom, or Enterprise can't handle. The sensor lets you fly by heat signature, allowing for night flying and the avoidance of visual obstacles, such as smoke or fog.
  Modular Accessory Port with Accessories
  • As if having a fast-moving, 4K-recording, aerial assistant wasn't helpful enough, the Mavic 2 Enterprise expands your ability to help people in need with the inclusion of three modular accessories. These accessories are designed to mount securely to the top of the Mavic 2 Enterprise's extended port. During critical missions in the field, you can use the following:
    M2E Spotlight: Dual lamps help to spotlight and illuminate the area, helping both people who need to leave an area, and the first responders rushing in to help.
    M2E Speaker: A loudspeaker that lets you communicate with people on the scene, projecting your voice at 100 dB up to 3.3' away.
    M2E Beacon: This flashing beacon makes it easier for other pilots and personnel to spot the Mavic 2 Enterprise from a distance during night missions.
  Password-Controlled Data
  • The 24GB of built-in storage can possibly contain footage that might range from emergency incidents to critical infrastructure inspections. All of which can be sensitive in nature and should be kept secure from prying eyes and the possibility of being leaked to unauthorized individuals. DJI has recognized the need for data protection and has equipped the Mavic 2 Enterprise with password security in order to gain access to both the drone and the data it holds.
  Omnidirectional Obstacle Sensing
  • To keep your Mavic 2 Enterprise safe and your footage pristine, DJI has covered all sides of the Mavic 2 with obstacle sensors. The array is comprised of eight high-resolution vision and two infrared sensors, and can detect the following:
    Forward Sensor: Measurement range of 1.6 to 65.6', and a detectable range of 65.6 to 131.2'. The Mavic 2 is designed to safely stop when obstacles are detected while flying at up to 31.3 mph.
    Downward Sensor: Measurement range of 1.6 to 36.1' and a detectable range of 36.1 to 72.2'.
    Left and Right Sensors: Measurement range of 1.6 to 32.8', with a horizontal/vertical FOV of 80°/65°. The Mavic 2 is designed to safely stop when obstacles are detected while flying at up to 17.9 mph.
    Backward Sensor: Measurement range of 1.6 to 52.5' and a detectable range of 52.5 to 105'. The Mavic 2 has a horizontal/vertical FOV of 60°/77°, and is designed to safely stop when obstacles are detected while flying at up to 27 mph.
    Upward Sensor: Measurement range of 0.3 to 26.2'.
  DJI AirSense
  • With omnidirectional object avoidance, the Mavic 2 Enterprise is engineered to avoid hazards on all sides within its relative immediate area, but with AirSense, you get instant real-time positioning alerts of nearby manned aircraft as well.
  GPS Timestamping
  • All images can be GPS timestamped with the time and date that the images were taken in order to provide industrial applications with accurate data if needed.
  Self-Heating Battery
  • The Mavic 2 Enterprise supports self-heating batteries, which allow you to properly operate the Mavic 2 Enterprise in sub-zero climates.
  OcuSync 2.0 Video Transmission
  • The OcuSync 2.0 system is designed to provide you with a stable, high-quality video feed. DJI has engineered OcuSync 2.0 to deliver 1080p feeds to your controller from up to 5 miles away. From that distance, DJI helps keep things streaming smoothly with dual-band, real-time autoswitching between 2.4 and 5.8 GHz bands. Footage is downloaded at up to 40 Mb/s, and latency can be as low as 120 ms.
  Discreet Mode
  • When stealth and uninterrupted flight are essential, use Discreet Mode to shut down all of the LED lights on the Mavic 2 Enterprise.
  DJI Pilot and FlightHub Apps
  • The Mavic 2 Enterprise Dual supports both DJI Pilot, which is a robust app that gives you full control over the drone's features, and DJI FlightHub, an app that lets you manage operations for the drone and the rest of your aerial fleet. With the addition of the FLIR thermal imaging sensor, the Enterprise Dual enables the following additional display modes within the DJI Pilot app:
    
    FLIR MSX: Combines data from both sensors in real time. This is designed to help enhance visual details and let pilots identify critical information that may have otherwise been invisible to the naked eye.
    Spot Meter: Shows the average temperature of an object. This is designed to help better locate hard-to-find targets, or stay clear of potentially hazardous substances.
    Area Measurement: Displays the average, lowest, and highest temperatures in an area and their corresponding locations. This is designed to help inspectors and other professionals on the ground to better assess their surroundings, and then quickly identify problem objects.
    Isotherm: This allows pilots to search for specific temperature ranges using a custom color palette, and gives you the option of creating custom profiles. The ability has the potential of helping groups, such as firefighters, to find hot spots or locate individuals for rescue.
  UPC: 190021329973
• DJI Enterprise Shield Basic Protection Plan for Mavic 2 Enterprise Dual Enjoy peace of mind with the Enterprise Shield Basic Protection Plan for Mavic 2 Enterprise Dual from DJI. The Mavic 2 Enterprise Dual is not only a considerable investment, but it is likely an integral tool for your business or occupation that you can't be without for extended periods of time. This protection plan from DJI is designed to replace your Mavic 2 Enterprise Dual in case of accidental damage. DJI charges a fee per replacement and you get up to two replacements per year. The first replacement is $249, and $289 for the second. Each replacement is shipped free via local freight, and below are the types of damage that are covered by this plan. Please note that this covers everything except the Zenmuse X4S, X5S, or Z30 gimbal. A separate plan must be purchased to cover that.
  Types of Damage Covered
  • With Enterprise Shield Basic, DJI will replace your Mavic 2 Enterprise Dual due to any one of the following causes:
    
    User/Pilot Error
    Signal Interference
    Collision
    Water Damage
    Drop Damage

• Mavic 2 Enterprise Dual extarzzftutrudtybwsxcdwbutvwsfeu
• Remote Controller
• Speaker Module
• Spotlight Module
• Beacon Module
• Self-Heating Battery
• Hard-Shell Case
• Battery Charger
• 3 x Pair of Propellers
• Power Cable
• USB Type-C Cable
• USB Adapter
• Extra Pair of Control Sticks
• Extended Port Cover
• Lightning RC Cable
• Micro-USB RC Cable
• USB Type-C RC Cable
• Limited 1-Year Warranty (Main Controller, Remote Controller, Charger, M2E Spotlight, M2E Speaker, and M2E Beacon)
• Limited 6-Month Warranty (Gimbal and Camera, Vision Positioning System, Propulsion System (excluding propellers), Battery, and Battery Charging Hub)

• Enterprise Shield Basic Protection Plan for Mavic 2 Enterprise Dual

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Technical parameters

• DJI Mavic 2 Enterprise Dual

  Maximum Takeoff Weight	1.98 lb / 899 g
  Maximum Horizontal Speed	44.7 mph / 72 km/h (S-Mode) 31.1 mph / 50 km/h (P-Mode)
  Maximum Ascent Speed	16.4 ft/s / 5 m/s
  Maximum Descent Speed	9.8 ft/s / 3 m/s
  Maximum Wind Resistance	23.6 mph / 38 km/h
  Flight Ceiling	3 mi / 6000 m
  Maximum Flight Time	31 Minutes
  Maximum Hover Time	29 Minutes
  Maximum Tilt Angle	35°
  Hovering Accuracy	±0.33' / 0.1 m Vertical with Vision Positioning ±1.64' / 0.5 m Vertical with GPS ±0.98' / 0.3 m Horizontal with Vision Positioning ±4.92' / 1.5 m Horizontal with GPS

  GNSS Support	GPS, GLONASS

  Operating Range	36.1 to 131.2' / 11.0 to 40.0 m
  Required Object Reflectivity	>20%

  Vision System	Downward, Forward, Backward, Left, Right
  Operating Range	1.6 to 131.2' / 0.5 to 40.0 m
  Obstacle Sensory Range	36.1 to 131.2' / 11.0 to 40.0 m
  Forward Field of View	40° (Horizontal) 70° (Vertical)
  Backward Field of View	60° (Horizontal) 77° (Vertical)
  Operating Environment	Surface with Clear Patterns at >15 lux

  Operating Frequency	2.4 GHz (2.400 - 2.483) 5.8 GHz (5.725 - 5.850)
  Maximum Operating Distance	4.97 mi / 8000 m at 2.4 G 4.97 mi / 8000 m at 5.8 G
  Transmitter Power	26 dBm (2.4 G) 26 dBm (5.8 G)
  Connectivity	1 x Lightning 1 x Micro-USB 1 x USB Type-C
  Battery Type	1 x Built-In
  Battery Chemistry	Lithium-Ion
  Battery Capacity	3950 mAh
  Battery Configuration	1 S / 3.83 V
  Mobile Device Compatibility	Devices up to 6.30" / 160 mm Wide and 0.33" / 8.5 mm Thick
  Operating Temperature	32 to 104°F / 0 to 40°C

  Sensor	1/2.3" CMOS
  Effective Pixels	12 MP
  Focal Length	24mm (35mm Equivalent)
  Lens Field of View	Horizontal: 85°
  Aperture	f/2.8
  Minimum Focusing Distance	1.6' / 0.5 m
  Photo ISO Range	100 - 1600 (Auto)
  Video ISO Range	100 - 3200 (Auto)
  Photo Resolution	4:3: 4056 x 3040 16:9: 4056 x 2280
  Photo Format	JPEG
  Video Format	3840 x 2160p at 30 fps 2688 x 1512p at 30 fps 1920 x 1080p at 30 fps For all resolutions, the bitrate is 100 Mb/s, and the possible formats are MP4 and MOV (MPEG-4 AVC/H.264)
  Recording Media	microSD (Up to 128 GB)
  Photo Modes	Burst Shooting, Interval, Single Shot

  Number of Axes	3 (Pitch, Roll, Yaw)
  Control Range	Pitch: -90 to 30° Yaw: -75 to 75°
  Angular Speed	Pitch: 120°/s

  Battery Chemistry	Lithium-Ion Polymer (LiPo)
  Capacity	3850 mAh / 59.29 Wh
  Battery Configuration	4 S / 15.4 V
  Maximum Charging Power	80 W
  Charging Temperature	41 to 104°F / 5 to 40°C
  Weight	10.48 oz / 297 g

  AC Input Power	100 to 240 VAC, 50 / 60 Hz at 1.8 A
  Output Voltage	17.6 V, 3.41 A 17 V, 3.53 A 5 V, 2 A
  Power Rating	60 W

  Number of Rotors	4
  Operating Temperature	14 to 104°F / -10 to 40°C
  Diagonal Size	13.9" / 354 mm
  Overall Dimensions	3.6 x 3.3 x 8.4" / 91.0 x 84.0 x 214.0 mm (Folded) 9.5 x 3.3 x 12.7" / 242.0 x 84.0 x 322.0 mm (Unfolded) Unfolded Height with Spotlight = 4.5" / 11.4 cm Unfolded Height with Beacon = 4.0" / 10.1 cm Unfolded Height with Speaker = 5.5" / 14.0 cm

  Box Dimensions (LxWxH)	17.9 x 15.3 x 9.2"

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