User manual
DJI Mavic 2 Pro with Care

User Manual for DJI Mavic 2 Pro with Care Refresh Kit

• Product category: See All Drones DJI
• Brand: DJI
• Description and content of package
• Technical information and basic settings
• Frequently asked questions – FAQ
• Troubleshooting (does not switch on, does not respond, error message, what do I do if...)
• Authorized service for DJI See All Drones

Product description

• DJI Mavic 2 Pro
  • Introducing the DJI Mavic 2
  The Mavic 2 Pro from DJI is a drone that balances power, portability, and professional-quality visuals with the inclusion of a 20MP Hasselblad L1D-20c gimbal camera. The camera delivers a 1" CMOS sensor with an adjustable f/2.8 to f/11 aperture, support for a 10-bit Dlog-M color profile, and 4K 10-bit HDR video capture.
  
  The Mavic 2 Pro utilizes a low-drag aerodynamic body design for achieving speeds up to 47.7 mph, a four-cell LiPo battery for up to 31 minutes of flight time, and low-noise propellers for filming without being distracting. This power and performance are coupled with a variety of dynamic shooting modes and other capabilities that help you achieve cinematic results.
  
  In order to help you keep the Mavic 2 Pro in control and safe, DJI has provided OcuSync 2.0 video transmission technology which can transmit a video feed to the included controller from up to 5 miles away in Full HD 1080p quality. There's also omnidirectional obstacle sensing that provides object avoidance with sensors on all sides of the Mavic 2 Pro. All of this comes in a compact and foldable design that can be easily thrown into a backpack or large camera bag.
  Hasselblad L1D-20c Gimbal Camera
  • This gimbal camera is designed to provide photographers and videographers with professional results. It possesses Hasselblad Natural Colour Solution (HNCS) technology, which gives you the ability to capture up to 20MP aerial images in stunning color detail, and with the 1" CMOS sensor, you can take advantage of the extensive ISO range of 3200 to 12,800,
    
    The Hasselblad camera also supports the 10-bit Dlog-M color profile and 4K 10-bit HDR video capture. Dlog-M provides over 1 billion colors and high dynamic range photos. Your 4K HDR video can be immediately played back with correct color tones when the Mavic 2 Pro is attached to a 4K TV with HLG. The inclusion of an f/2.8 to f/11 adjustable aperture has you covered for both high- and low-light environments, delivering bright and clear photos with smooth video.
  Hyperlapse Time-Lapse Shots
  • With a single tap you can use your Mavic 2 Pro to capture stunning time-lapse shots in Hyperlapse mode, processing everything automatically and saving you time in post-processing. You can even simultaneously save photos in JPEG and RAW on a microSD card (not included). Hyperlapse shots can be captured with four distinct modes:
    
    Free: Move the Mavic 2 where you want with total freedom.
    Circle: Select a subject for the Mavic 2 to automatically circle around.
    CourseLock: This flies the Mavic 2 on a locked course in a straight line, forward and backwards or right to left, allowing you to adjust the gimbal along the way for dramatic results.
    WayPoint: Set a specific, savable flight path in 3D space for a single time-lapse, or for multiple shots at different times to edit together later.
  Enhanced HDR Photos
  • With 14 EV the Mavic 2 Pro is designed to capture clear, ghost-free images by blending together a sequence of individual photos taken at varying exposures.
  HyperLight Noise Reduction
  • With HyperLight mode switched on, the Mavic 2 Pro can capture low-light images with reduced noise.
  H.265/HEVC Support
  • By utilizing the H.265/HEVC codec in your 4K videos, you can benefit from advanced compression that includes 50% more information than H.264/AVC, resulting in higher-quality results and videos with more detail.
  OcuSync 2.0 Video Transmission
  • The OcuSync 2.0 system is designed to provide you with a high-quality and stable video feed. DJI has engineered OcuSync 2.0 to deliver 1080p feeds to your controller from up to 5 miles away. From that distance, DJI helps to keep things streaming smoothly with dual-band, real-time auto-switching between 2.4 and 5.8 GHz bands. Footage is downloaded at up to 40 Mb/s and latency can be as low as 120 ms.
    
    OcuSync 2.0 also lets you share and save your footage and images without having to download content from the drone itself. Footage can be edited and uploaded to social media from the cache, and images can be automatically saved to your mobile device.
  Omnidirectional Obstacle Sensing
  • To keep your Mavic 2 Pro safe and your footage pristine, DJI has covered all sides of the Mavic 2 with obstacle sensors:
    
    Forward Sensor: Dual vision sensors with a measurement range of up to 65', and a detectable range of 65 to 131'. The Mavic 2 is designed to safely stop when obstacles are detected while flying at up to 31.3 mph.
    Downward Sensor: Dual vision sensors with a measurement range of up to 36', and a detectable range of 36 to 72'. It also has an infrared sensor that can measure up to 28' away. The sensors also allow for accurate hovering at up to 164' and can detect land to land safely. A bottom auxiliary light helps the sensor in low-light conditions.
    Left and Right Sensors: Detects obstacles at speeds of up to 18 mph in both ActiveTrack and Tripod modes.
    Backward Sensor: Dual vision sensors with a measurement range of up to 52', and a detectable range of 52 to 104.9'. The Mavic 2 is designed to safely stop when obstacles are detected while flying at up to 27 mph.
    Upward Sensor: Infrared sensor can precisely measure at ranges of up to 26'.
  ActiveTrack 2.0 Sensing and Tracking
  • Precise Recognition: Maps a 3D view of the surrounding environment through the camera and forward dual sensors for greater recognition and accuracy.
    Trajectory Prediction: Algorithms help maintain tracking when the subject is temporarily blocked by an obstruction.
    High-Speed Tracking: In open environments, the Mavic 2 Pro can track subjects moving at up to 44.7 mph.
    Obstacle Sensing: Plan a flight path on the 3D map and shoot your target without interruption. Obstacles are sensed, recognized, and avoided with forward and backward sensors.
  Aerial Shooting Modes
  • Point of Interest (POI) 2.0: Thanks to vision and GPS distance measurement technologies, you can circle around and shoot a specific subject.
    Waypoint 2.0: By tapping the desired waypoints and point of interest in the app, you can plan a flight path quickly and save it for your next flight.
    Asteroid: The Mavic 2 quickly flies down from a height while spinning in on a subject.
    Boomerang: Centering on a subject, the Mavic 2 will fly around it in an elliptical pattern until reaching its starting location.
  Additional Features
  • • Low-drag body design helps provide a top speed of up to 47.7 mph.
    • Four-cell LiPo battery can provide up to 31 minutes of flight time.
    • A combination of an FOC sinusoidal drive ESCs and low-noise propellers keeps flights quiet.
    • Panorama image mode with support for Sphere, 180°, Horizontal, and Vertical modes.
  UPC: 190021320598
• DJI Care Refresh for Mavic 2 Pro/Zoom (1-Year)
  • Introducing the DJI Mavic 2
  The DJI Care Refresh provides you with peace of mind, covering damage to your Mavic 2 Pro/Zoom. DJI Care Refresh is valid for 1-year and offers up to two full replacements at an additional charge if accidental damage occurs to your airframe, gimbal, propellers, and battery during normal use. Each time you request a replacement, you'll receive a drone that is new or equivalent-to-new in performance and reliability.
  
  Note: Must be purchased with new aircraft/gimbal camera. Customer information will be relayed to DJI for activation. DJI will email customer to confirm registration once processed.
  Comprehensive Protection
  • For an additional charge DJI Care Refresh offers up to two replacement Mavic 2 Pro/Zoom units. The replacements will be in new or as-new condition in terms of performance and reliability
  VIP Phone Service
  • VIP support provided by DJI product experts are just a phone call away
  Free Shipping of Replacement
  • If you are in the region where you purchased your aircraft, all shipping costs will be covered by DJI
  Components Covered
  • The airframe, gimbal, propellers, and battery
  UPC: 190021317864
• SanDisk 64GB Extreme PRO UHS-II microSDXC Memory Card with USB 3.0 Adapter
  • Introducing the DJI Mavic 2
  With data transfer rates of up to 275 MB/s, the 64GB Extreme PRO UHS-II microSDXC Memory Card from SanDisk makes offloading Full HD and even 4K content quick and easy. Accompanying the enhanced data read speed of 275 MB/s, you can also take advantage of maximum write speeds of up to 100 MB/s and minimum write speeds of 30 MB/s to record both Full HD and 4K video content. Once recorded, the footage can then be played back on compatible 4K TV's with clarity far greater than previously capable.
  
  Included with this card is a USB 3.0 reader to offload content to computers. Simply insert the card and take advantage of enhanced data transfer rates available via the USB 3.0 connection. Also included with this card is a downloadable version of SanDisk RescuePRO Deluxe Software to assist in the recovery of accidentally deleted files.

  General Features

  Data Transfer Rates up to 275 MB/s
  • Clocking in at up to 275 MB/s, the SanDisk Extreme PRO microSDXC UHS-II card delivers fast transfer speeds making it easy to offload content.
  4K UHD and Full HD Video Capture
  • This card's Class 10 and UHS Speed Class 3 (U3) ratings allow you to record smooth Full HD or 4K UHD video. This means your videos can meet the high-resolution standards for increased clarity on 4K UHD TV screens and monitors.
  USB 3.0 Reader Included
  • Use the included USB 3.0 reader to achieve maximum data transfer rates for convenient transfers to your computer.
  Durable Design for Use in Extreme Environments
  • SanDisk Extreme PRO microSDXC UHS-II cards are shock, temperature, water, and X-ray-proof, so you can enjoy your adventures without worrying about the durability of your memory card.
  Easy File Recovery with RescuePRO Deluxe Software
  • The card comes with a RescuePRO Deluxe data recovery software download offer. This software makes it easy to recover files that have been accidentally deleted (download required).
  UPC: 619659143817

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• Remote Controller
• Intelligent Flight Battery for Mavic 2 Pro/Zoom
• Battery Charger for Mavic 2
• Power Cable
• 3 x Low-Noise Propellers for Mavic 2 Pro/Zoom/Enterprise (One Pair)
• RC Cable with Lightning Connector
• RC Cable with Micro-USB Connector
• RC Cable with USB Type-C Connector
• Gimbal Protector
• Communication Cable with USB 3.0 Type-C Connector
• USB Adapter
• Large RC Cable Slider
• 2 x Small RC Cable Slider
• Pair of Spare Control Sticks
• Limited 1-Year Warranty for MC, Remote Controller & Battery Charger
• Limited 6-Month Warranty for Gimbal Camera, Vision Positioning System, Propulsion System (excluding propellers) & Battery (with less than 200 charge cycles)

• Care Refresh for Mavic 2 Pro/Zoom (1-Year)

Includes Free

• SanDisk - 64GB Extreme PRO UHS-II microSDXC Memory Card with USB 3.0 Adapter

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Technical parameters

• DJI Mavic 2 Pro

  Maximum Takeoff Weight	2.00 lb / 907 g
  Maximum Horizontal Speed	44.7 mph / 72 km/h (S-Mode)
  Maximum Ascent Speed	16.4 ft/s / 5 m/s
  Maximum Descent Speed	9.8 ft/s / 3 m/s
  Maximum Wind Resistance	23.6 mph / 38 km/h
  Flight Ceiling	3 mi / 6000 m
  Maximum Flight Time	31 Minutes
  Maximum Hover Time	29 Minutes
  Maximum Tilt Angle	35°
  Hovering Accuracy	±0.33' / 0.1 m Vertical with Vision Positioning ±1.64' / 0.5 m Vertical with GPS ±0.98' / 0.3 m Horizontal with Vision Positioning ±4.92' / 1.5 m Horizontal with GPS

  GNSS Support	GPS, GLONASS

  Operating Range	36.1 to 131.2' / 11.0 to 40.0 m
  Required Object Reflectivity	>20%

  Vision System	Downward, Forward, Backward, Left, Right
  Operating Range	1.6 to 131.2' / 0.5 to 40.0 m
  Obstacle Sensory Range	36.1 to 131.2' / 11.0 to 40.0 m
  Forward Field of View	40° (Horizontal) 70° (Vertical)
  Backward Field of View	60° (Horizontal) 77° (Vertical)
  Operating Environment	Surface with Clear Patterns at >15 lux

  Operating Frequency	2.4 GHz (2.400 - 2.483) 5.8 GHz (5.725 - 5.850)
  Maximum Operating Distance	4.97 mi / 8000 m at 2.4 G 4.97 mi / 8000 m at 5.8 G
  Transmitter Power	26 dBm (2.4 G) 26 dBm (5.8 G)
  Connectivity	1 x Lightning 1 x Micro-USB 1 x USB Type-C
  Battery Type	1 x Built-In
  Battery Chemistry	Lithium-Ion
  Battery Capacity	3950 mAh
  Battery Configuration	1 S / 3.83 V
  Mobile Device Compatibility	Devices up to 6.30" / 160 mm Wide and 0.3" / 7.62 mm Thick
  Operating Temperature	32 to 104°F / 0 to 40°C

  Sensor	1" CMOS
  Effective Pixels	20 MP
  Lens Field of View	77°
  Aperture	f/2.8 - 11
  Minimum Focusing Distance	3.3' / 1.0 m
  Photo ISO Range	100 - 3200 (Auto) 100 - 12,800 (Manual)
  Video ISO Range	100 - 6400 (Auto)
  Electronic Shutter Speed	8 - 1/8000 Second
  Photo Resolution	3:2: 5472 x 3648
  Photo Format	JPEG, DNG
  Video Format	3840 x 2160p at 24/25/30 fps 2688 x 1512p at 24/25/30/48/50/60 fps 1920 x 1080p at 24/25/30/48/50/60/120 fps
  Recording Media	microSD (Up to 128 GB)
  Photo Modes	Auto-Exposure Bracketing (AEB), Burst Shooting, Interval, Single Shot

  Number of Axes	3 (Pitch, Roll, Yaw)
  Control Range	Pitch: -90 to 30° Yaw: -75 to 75°
  Angular Speed	Pitch: 120°/s

  Battery Chemistry	Lithium-Ion Polymer (LiPo)
  Capacity	3850 mAh / 59.29 Wh
  Battery Configuration	4 S / 15.4 V
  Maximum Charging Power	80 W
  Charging Temperature	41 to 104°F / 5 to 40°C
  Weight	10.48 oz / 297 g

  AC Input Power	100 to 240 VAC, 50 / 60 Hz at 1.8 A
  Output Voltage	17.6 V, 3.41 A 17 V, 3.53 A 5 V, 2 A
  Power Rating	60 W

  Number of Rotors	4
  Operating Temperature	14 to 104°F / -10 to 40°C
  Overall Dimensions	3.6 x 3.3 x 8.4" / 91.0 x 84.0 x 214.0 mm (Folded) 9.5 x 3.3 x 12.7" / 242.0 x 84.0 x 322.0 mm (Unfolded)

  Box Dimensions (LxWxH)	11.3 x 11.0 x 4.4"

• SanDisk 64GB Extreme PRO UHS-II microSDXC Memory Card with USB 3.0 Adapter

  Card Type	microSDXC
  Storage Capacity	64 GB
  Speed Class	10
  UHS Speed Class	U3
  Bus Interface Speed	UHS Class II
  Data Transfer	Read Speed: 275 MB/s Maximum (Burst) Write Speed: 100 MB/s Maximum (Burst) Write Speed: 30 MB/s Minimum
  Durability	Shockproof, Temperature Extremes, Waterproof, X-Ray Proof

  Box Dimensions (LxWxH)	6.0 x 4.0 x 0.25"

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