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User Manual for HP 3-Year Accidental Damage Protection with Pickup Return Service for Consumer Notebooks Click to enlarge the picture
Contents of the user manual for the HP 3-Year Accidental Damage Protection with
- Product category: Extended Warranties HP
- Brand: HP
- Description and content of package
- Technical information and basic settings
- Frequently asked questions – FAQ
- Troubleshooting (does not switch on, does not respond, error message, what do I do if...)
- Authorized service for HP Extended Warranties
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User manual for the HP 3-Year Accidental Damage Protection with contain basic instructions
that need to be followed during installation and operation.
Before starting your appliance, the user manual should be read through carefully.
Follow all the safety instructions and warnings, and be guided by the given recommendations.
User manual is an integral part of any HP product,
and if it is sold or transferred, they should be handed over jointly with the product.
Following the instructions for use is an essential prerequisite for protecting
health and property during use, as well as recognition of liability on the part of the manufacturer
for possible defects should you make a warranty claim. Download an official HP user manual in which you will find instructions on how to install, use, maintain and service your product.
And do not forget – unsuitable use of a HP product will considerably shorten its lifespan!
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Product description Enjoy the quick pickup, repair, and return of your eligible and in-warranty system, while also having access to 24/7 technical support and extended coverage against accidents, such as drops, spills, and electrical surges with the 3-Year Accidental Damage Protection with Pickup Return Service from HP. This extended warranty begins on the date of your system's purchase, or its ship date, whichever is later. If your system needs to be sent in, HP will provide a prepaid shipping label and box, so any repair shipping comes at no additional cost. Also included is remote problem diagnosis and telephone or chat support, replacement parts and materials, a 3 to 5 business day repair turnaround at an offsite facility, and prepaid return shipment. Benefits - Drops and Spills Protection
- Accidents happen, but fortunately your device is protected. HP will repair or replace your device if it's been damaged from any accidental drops, spills, or electrical surges.
- Reliable Support 7 Days per Week
- Connect with knowledgeable agents, available to you 7 days per week, and get your device repaired quickly with no unexpected costs.
- Free and Easy Shipping
- Does your PC need to be sent in for repair? Don't worry! HP will mail you a prepaid shipping label and box, so your repair shipping comes at no additional cost.
Features - Accidental damage protection
- Remote problem diagnosis and telephone or chat support
- Replacements parts and materials
- Prepaid shipment to an HP repair center
- 3 to 5 business day offsite repair
Products Covered by This HP Care Pack Service - Mini/Netbook (2-year warranty)
- Envy 4/6 Notebook (2-year warranty)
- Envy Notebook (2-year warranty)
- HP Chromebook 14 (2-year warranty)
- HP Envy/Split x2 Detachable
- HP Envy/Split x2 Detachable (2-year warranty)
- HP Omen Notebook (2-year warranty)
- HP Pavilion/Slatebook x2 Detachable
- HP Pavilion/Slatebook x2 Detachable (2-year warranty)
- HP Spectre x2 Detachable (2-year warranty)
- HP Stream Notebook (2-year warranty)
- HP/Compaq Notebook (2-year warranty)
- Pavilion dm1 Notebook (2-year warranty)
- Pavilion Notebook (2-year warranty)
- Spectre Notebook (2-year warranty)
Table of Contents
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Technical parametersHP U7C93E Specs | Service Type | Pickup and return | | Eligible Options | Accidental damage protection | | Duration | 3 years | | Response Time | Repaired within 3-7 business days | | Coverage Window | Standard workdays - 9 hours | | Place of Service | Offsite | | Service Method | Depot repair | | Logistics | Courier pick up and return | | Warranty Coverage | In warranty | | Care Pack Type | Electronic |
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