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User Manual for HP 3-Year Next Business Day Onsite Hardware Support with Accidental Damage Protection G2 for Notebooks Click to enlarge the picture
Contents of the user manual for the HP 3-Year Next Business Day Onsite
- Product category: Extended Warranties HP
- Brand: HP
- Description and content of package
- Technical information and basic settings
- Frequently asked questions – FAQ
- Troubleshooting (does not switch on, does not respond, error message, what do I do if...)
- Authorized service for HP Extended Warranties
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User manual for the HP 3-Year Next Business Day Onsite contain basic instructions
that need to be followed during installation and operation.
Before starting your appliance, the user manual should be read through carefully.
Follow all the safety instructions and warnings, and be guided by the given recommendations.
User manual is an integral part of any HP product,
and if it is sold or transferred, they should be handed over jointly with the product.
Following the instructions for use is an essential prerequisite for protecting
health and property during use, as well as recognition of liability on the part of the manufacturer
for possible defects should you make a warranty claim. Download an official HP user manual in which you will find instructions on how to install, use, maintain and service your product.
And do not forget – unsuitable use of a HP product will considerably shorten its lifespan!
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Product description Improve product uptime and have expertise at your disposal with the 3-Year Next Business Day Onsite Hardware Support with Accidental Damage Protection G2 for Notebooks from HP. Under this coverage, an HP authorized representative will arrive at your site during the coverage window to begin hardware maintenance service the next business day after a call has been received and acknowledged by HP. Accidental damage protection allows you to avoid out-of-pocket repair or replacement costs caused by accidents such as unintentional spills in or on the unit, drops, falls, and electrical surges that occur in the course of the product's normal intended use. Cosmetic damage and/or other damage that doesn't affect the unit's functionality is not covered. Theft, loss, damages caused during shipment, normal wear and tear, consumables, intentional acts of damage, fire, and other exclusions specified by HP are not covered. General Features - Remote problem diagnosis and support
- Next business day onsite hardware support
- Replacement parts and materials included
- Formal escalation procedures and management
- Access to electronic support information and tools
- HP remote system access and support
- Accidental Damage Protection
Compatibility - HP Elite x2 1011 /HP 1012 Tablet (1/1/0 Warranty)
- HP Pro Tablet x2 612 (1/1/0 Warranty)
- HP Elitebook 1xxx (1/1/0 Warranty)
- HP Elitebook 7xx/8xx/HP ZBook Mobile WS Series (1/1/0 Warranty)
- HP Elitebook 7xx/8xx/HP ZBook Mobile WS Series (1/1/1 Warranty)
- HP EliteBook Folio 9xxxm Series (1/1/0 Warranty)
- HP Global Specials 2xxxp/8xxxp No Modem / 9xx/9xxxm WKIT/ 8xx No FPR / 810 No BT
- HP Global Specials HP ProBook 6xxxb No Modem / 6xx No FPR
- HP ProBook 6xx Series (1/1/0 Warranty)
- HP Spectre Pro x360 Convertible Series (1/1/0 Warranty)
- HP Z VR Backpack WS Series (1/1/1 Warranty)
- HP ZBook x2 Mobile WS Series (1/1/0 Warranty)
- 2740p/2760p Series (1/1/0 Warranty)
- 6360b/6460b/6465b/6560b/6565b Series (1/1/0 Warranty)
- 6440b/6540b/6450b/6550b Series (1/1/0 Warranty)
- 6510b/6515b/6530b/6535b/6710b/6715b/6730b/6735b Series (1/1/0 Warranty)
In the Box HP 3-Year Next Business Day Onsite Hardware Support with Accidental Damage Protection G2 for Notebooks Accidental Damage Protection G2 Table of Contents
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Technical parametersHP UZ280E Specs | Service Type | Onsite repair | | Eligible Options | Accidental damage protection | | Duration | Three years | | Response Time | Next business day (NBD) response | | Coverage Window | Standard workdays - 9 hours | | Place of Service | Onsite | | Service Method | Onsite repair | | Warranty Coverage | In warranty | | Care Pack Type | Electronic |
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