User Manual for HP 4-Hour On-Site 9x5 Hardware Support for Desktop PC Click to enlarge the picture
Contents of the user manual for the HP 4-Hour On-Site 9x5 Hardware Support
- Product category: Extended Warranties HP
- Brand: HP
- Description and content of package
- Technical information and basic settings
- Frequently asked questions – FAQ
- Troubleshooting (does not switch on, does not respond, error message, what do I do if...)
- Authorized service for HP Extended Warranties
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User manual for the HP 4-Hour On-Site 9x5 Hardware Support contain basic instructions
that need to be followed during installation and operation.
Before starting your appliance, the user manual should be read through carefully.
Follow all the safety instructions and warnings, and be guided by the given recommendations.
User manual is an integral part of any HP product,
and if it is sold or transferred, they should be handed over jointly with the product.
Following the instructions for use is an essential prerequisite for protecting
health and property during use, as well as recognition of liability on the part of the manufacturer
for possible defects should you make a warranty claim. Download an official HP user manual in which you will find instructions on how to install, use, maintain and service your product.
And do not forget – unsuitable use of a HP product will considerably shorten its lifespan!
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Product description Provided by third party: When time is money, you can't wait for your device to be repaired next week ? or even the next day. You need quick access to remote technical assistance - and if required, 4-Hour Onsite Service . This service is available 9 hours per day during standard local business hours, and the standard local work week, excluding HP holidays.
- Key Features
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- 4-Hour Onsite Hardware Support provides remote assistance and 4-hour onsite response for your covered hardware, helping you to improve product uptime.
- HP will work during the coverage window to isolate the hardware incident and remotely troubleshoot, remedy, and resolve the incident.
- For hardware incidents that cannot be resolved remotely, an HP authorized representative will provide 4-hour onsite response technical support on covered hardware products to return them to operating condition.
- Get back to work quickly
- 4-Hour Onsite Hardware Support provides remote assistance and 4-hour onsite response for your covered hardware, helping you to improve product uptime.
- Troubleshoot remotely
- HP will work during the coverage window to isolate the hardware incident and remotely troubleshoot, remedy, and resolve the incident.
- Get fast onsite service
- For hardware incidents that cannot be resolved remotely, an HP authorized representative will provide 4-hour onsite response technical support on covered hardware products to return them to operating condition.
Table of Contents
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Technical parametersHP HN790E Specs | | | Service Included | Parts and labor | | Location | On-site | | Full Contract Period | 3 years | | Response Time | 4 hours | | Service Availability | 9 hours a day / 5 days a week | | Pricing Type | Promo | | | | Service & Support | Extended service agreement - parts and labor - 3 years - on-site - response time: 4 h - availability: 9 hours a day / Monday-Friday
Technical support - remote monitoring - 3 years | | | | Designed for | HP 260 G1, 260 G2
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