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HP Next Business Day On-Site Hardware

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User Manual for HP Next Business Day On-Site Hardware Support with Defective Media Retention for Select Desktops and Workstations

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HP Next Business Day On-Site Hardware Support with Defective Media Retention for Select Desktops and Workstations Contents of the user manual for the HP Next Business Day On-Site Hardware
  • Product category: Extended Warranties HP
  • Brand: HP
  • Description and content of package
  • Technical information and basic settings
  • Frequently asked questions – FAQ
  • Troubleshooting (does not switch on, does not respond, error message, what do I do if...)
  • Authorized service for HP Extended Warranties

User manual for the HP Next Business Day On-Site Hardware contain basic instructions that need to be followed during installation and operation. Before starting your appliance, the user manual should be read through carefully. Follow all the safety instructions and warnings, and be guided by the given recommendations. User manual is an integral part of any HP product, and if it is sold or transferred, they should be handed over jointly with the product. Following the instructions for use is an essential prerequisite for protecting health and property during use, as well as recognition of liability on the part of the manufacturer for possible defects should you make a warranty claim. Download an official HP user manual in which you will find instructions on how to install, use, maintain and service your product.

And do not forget – unsuitable use of a HP product will considerably shorten its lifespan!



Product description

Provided by third party: When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it-so you can get back to work.
    Key Features
    • Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
    • Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
    • Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
    Support you can count on
  • Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
    Help is on the line - or at your door
  • Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
    Stay in control of your data
  • Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
Table of Contents




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Technical parameters

HP U1PV4E Specs

Service Included Parts and labor
Location On-site
Full Contract Period 4 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Pricing Type Promo
Service & Support Extended service agreement - parts and labor - 4 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
Technical support - remote diagnosis - 4 years
Defective media retention - 4 years
Designed for HP EliteBook 840 G2
HP ProDesk 600 G1
HP Workstation z210, Z230, Z240, Z420, Z440, Z6 G4, Z620, Z640, Z8 G4, z800, Z820, Z840

Rating

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Rating: 2.5 of 5

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