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HP OfficeJet Pro 6978 All-in-One Inkjet

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User Manual for HP OfficeJet Pro 6978 All-in-One Inkjet Printer

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HP OfficeJet Pro 6978 All-in-One Inkjet Printer Contents of the user manual for the HP OfficeJet Pro 6978 All-in-One Inkjet
  • Product category: Inkjet Printers HP
  • Brand: HP
  • Description and content of package
  • Technical information and basic settings
  • Frequently asked questions – FAQ
  • Troubleshooting (does not switch on, does not respond, error message, what do I do if...)
  • Authorized service for HP Inkjet Printers

HP OfficeJet Pro 6978 All-in-One Inkjet Printer HP OfficeJet Pro 6978 All-in-One Inkjet Printer HP OfficeJet Pro 6978 All-in-One Inkjet Printer HP OfficeJet Pro 6978 All-in-One Inkjet Printer HP OfficeJet Pro 6978 All-in-One Inkjet Printer
User manual for the HP OfficeJet Pro 6978 All-in-One Inkjet contain basic instructions that need to be followed during installation and operation. Before starting your appliance, the user manual should be read through carefully. Follow all the safety instructions and warnings, and be guided by the given recommendations. User manual is an integral part of any HP product, and if it is sold or transferred, they should be handed over jointly with the product. Following the instructions for use is an essential prerequisite for protecting health and property during use, as well as recognition of liability on the part of the manufacturer for possible defects should you make a warranty claim. Download an official HP user manual in which you will find instructions on how to install, use, maintain and service your product.

And do not forget – unsuitable use of a HP product will considerably shorten its lifespan!

Product description

Boost your office's productivity with the fast printing, scanning, copying, and faxing features of the OfficeJet Pro 6978 All-in-One Inkjet Printer from HP. This Instant Ink Ready printer boasts ISO print speeds of up to 20 ppm in black and 11 ppm in color, as well as a resolution of 600 x 1200 dpi for sharp documents and photos. A draft mode is available as well, boosting speeds to 30 ppm in black and 26 ppm in color. Also, users will be able to use automatic duplexing for printing, scanning, and copying thanks to the implementation of a 35-sheet automatic document feeder, which can handle paper up to 8.5 x 14". In addition to an ADF, users will have access to an 8.5 x 11.7" flatbed for more delicate or odd-sized media.

General paper handling is provided by a 225-sheet input tray, which will work with most paper types. A 2.65" CGD touchscreen provides an intuitive method for viewing status and changing settings. Also, a USB port is located on the front of the printer for printing from or scanning to a portable drive. Along with all of these basic features, the 6978 features built-in Wi-Fi and Ethernet connectivity for both wireless and wired networking options. Additionally, this printer will last a long time with its rated monthly duty cycle of 20,000 pages.
    HP Instant Ink Program
  • This printer is eligible for HP's Instant Ink Program which, for a small monthly fee, allows users to automatically have their printer notify HP when it is running low on ink in order to have a fresh cartridge shipped to your door. This system guarantees that you will always have a cartridge ready to go and keeps you from needing to constantly monitor ink levels.
    • Uses HP Thermal Inkjet technology with a set of four pigment-based inks.
    • Print languages include HP PCL 3 GUI and HP PCL 3 Enhanced.
    • USB direct printing via front port.
    • Wireless printing support for HP ePrint, Apple AirPrint, Wi-Fi Direct, Mopria, and MOOBE.
    • HP All-in-One Printer Remote mobile app for managing printing tasks and scanning from a mobile device.
    • Smart software printing features includes N-up printing, grayscale printing, borderless printing up to 8.5 x 11", HP Real Life Technologies, booklet printing, and more.
      • Scanning features an optical resolution of 1200 dpi and a hardware resolution of 1200 x 1200 dpi.
      • Scan speeds of 8 ppm in black and white and 3.5 ppm in color at 200 dpi.
      • Color depth of 24-bit and 256 grayscale levels.
      • Scan to USB drive or PC.
        • Copy resolution of 600 x 600 dpi with ISO speeds of 13 cpm in black and 7 cpm in color.
        • Users can make up to 99 copies in a single job.
        • Resizing from 25-400% is available.
        • Other copy features include settings for quality, lighter/darker, two-sided, ID copy, collation, margin shift, enhancement, crop, and more.
          • Using a 33.6 kbps modem, users will have transmission speeds of about 4 seconds per page.
          • Fax resolutions of up to 300 x 300 dpi in black and 200 x 200 dpi in color.
          • Fax memory of 100 pages.
          • Up to 99 speed dial numbers can be saved.
          • Other fax features include auto fax reduction, auto-redialing, fax delayed sending for black only, distinctive ring detection, fax forward, a fax telephone mode, junk barrier when Call ID is set up, PC fax send and archive, and more.
            • A 2.65" CGD touchscreen provides an intuitive interface for viewing status and changing settings.
            • ENERGY STAR qualified.
            • This unit is equipped with a 60-sheet output tray.
            • Works with envelopes in addition to standard paper.
            UPC: 889894925961 In the Box HP OfficeJet Pro 6978 All-in-One Inkjet Printer
          • 902 Setup Black Ink Cartridge (~265 Pages)
          • 902 Setup Cyan Ink Cartridge (~310 Pages)
          • 902 Setup Magenta Ink Cartridge (~310 Pages)
          • 902 Setup Yellow Ink Cartridge (~310 Pages)
          • Phone Cord
          • Power Cord
          • Setup Poster
          • Limited 1-Year Warranty
          User Manual PDF 3.3mb More from Manufacturer Table of Contents

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Technical parameters

HP 6968 Specs

Functions Print
Printing Technology Inkjet
Maximum Resolution 600 x 1200 dpi
Print Speed Black: 20 ppm
Color: 11 ppm
Ink Type Pigment
Duplex Printing Yes
Borderless Printing Up to 8.5 x 11" / 21.6 x 27.9 cm
Ink Palette CMYK
Ink Cartridge Configuration 4 individual cartridges
Duty Cycle Monthly: 20,000 pages
Recommended Monthly Volume: 200-800 pages
Printer Language HP PCL 3 GUI
HP PCL 3 Enhanced
Type Flatbed
Image Sensor Contact Image Sensor (CIS)
Optical Resolution 1200 dpi
Hardware Resolution 1200 x 1200 dpi
Scan Speed Black & White: 8 ppm
Color: 3.5 ppm
Color Depth 24-bit
Grayscale Depth 256 levels
Maximum Scan Size Flatbed: 8.5 x 11.7" / 21.6 x 29.7 cm
ADF: 8.5 x 14" / 21.6 x 35.6 cm
Duplex Scanning Yes
Scan File Format BMP
Searchable PDF
Duty Cycle Recommended Monthly Volume: 50-150 scans
Copy Resolution 600 x 600 dpi
Copy Speed Black: 13 cpm
Color: 7 cpm
Reduction/Enlargement 25-400%
Number of Copies Up to 99
Duplex Copying Yes
Modem Speed 33.6 kbps
Transmission Speed 4 seconds per page
Fax Resolution Black (Best): 300 x 300 dpi
Color (Best): 200 x 200 dpi
Black (Standard): 203 x 98 dpi
Color (Standard): 200 x 200 dpi
Memory 100 pages
Paper Handling Input tray 1
Automatic document feeder
Output tray
Paper Sizes 3 x 5" to 8.5 x 14" / 7.6 x 12.7 cm to 21.6 x 35.6 cm
Paper Weight Plain Paper: 16-28 lb / 60-105 gsm
Envelopes: 20-24 lb / 75-90 gsm
Cards: Up to 110 lb index / 200 gsm
Photo Paper: Up to 75 lb / 280 gsm
Paper Capacity Input Tray 1: 225 sheets
ADF: 35 sheets
Output Tray: 60 sheets
Special Media Support Envelopes
Interface USB 2.0
Direct Printing USB port
Wireless Printing Features HP ePrint
Apple AirPrint
Wi-Fi Direct
Processor 500 MHz
Memory 1 GB
Compatible Operating Systems Windows
Mac OS X / macOS
Control Panel 2.65" / 6.75 cm touchscreen CGD (color graphics)
Power Requirements 100-240 VAC (±10%), 50/60 Hz (±3 Hz)
Power Consumption Maximum: 27 W
Active: 5.5 W
Sleep: 1.2 W
Off: 0.3 W
Acoustics Power Emissions: 6.4 B(A)
Pressure Emissions: 61 dB(A)
Operating Conditions Temperature: 41 to 104°F / 5 to 40°C
Recommended Temperature: 59 to 86°F / 15 to 30°C
Humidity: 20-80%
Recommended Humidity: 20-80%
Storage Conditions Temperature: -40 to 140°F / -40 to 60°C
Humidity: 20-90%
Dimensions (WxDxH) 18.3 x 15.4 x 9.0" / 46.4 x 39.0 x 22.9 cm
Maximum: 18.3 x 20.4 x 9.0" / 46.4 x 51.8 x 22.9 cm
Weight 17.9 lb / 8.1 kg
Package Weight 21.5 lb
Box Dimensions (LxWxH) 20.0 x 18.0 x 11.0"


82% users recommend this product to others. And what about you?
Rating: 4.1 of 5

This product has already been rated by 85 owners. Add your rating and experience with the product.


Discussion Ask our technicians if you have a problem with your settings, or if anything is unclear in the user manual you have downloaded. You can make use of our moderated discussion. The discussion is public and helps other users of our website who may be encountering similar problems.

Post new comment to HP OfficeJet Pro 6978 All-in-One Inkjet Printer

Subject: Question
Date: 14.06.2022 21:45:02Name: Eddie
How do I print photo on photo paper
Post reply

Subject: Ink
Date: 29.05.2022 21:50:15Name: Kathy E Wichert
I just put in new Cartridges and it printing almost all red. Not sure what's going on since I've never had any problems.
Post reply

Subject: quality of printtttt
Date: 24.05.2022 21:11:03Name: charlene blackwell
over the last month or two, the quality of the print from my HP6978 has deteriorated. How can I "freshen up" the cartridges so the print does not appear muddy?
Post reply

Subject: readable copy
Date: 24.05.2022 20:47:44Name: Barbara Holmes
Please send me a printed copy of the printer manual for the officejet pro 6978 wireless,print,fX,SCAN, AND COPY HP PRINTER ANDthe CDsoftware thAT SHOULD HAVE BEEN IN THE BOX WITH THE PRINTER. BARBARA HOLMES 9515 ARLEEN AVE. ZACHARY, LA. 70791
Post reply

Subject: readable copy
Date: 24.05.2022 20:34:21Name: Barbara Holmes
I need a readable copy of instructions for setting up my printer. A officejet pro
6978, wireless,print,fax,scan and copy. I am not very good at such things and need to read printed copy instructions. Also,I need the dvd that should have come along with the printer. I would very much appreciate these things ASAP.

Sincerely, Barbara Holmes
9515 Arleen Ave.

Zachary,Louisiana, 70791

Post reply

Subject: Display not illuminated.
Date: 19.05.2022 22:40:29Name: Kenneth G Russell
The display in the center of the unit is no longer lit. How can I get the display area to light up again?
Post reply

Subject: My HP office jet pro 6978 will not copy a document placed on glass
Date: 13.05.2022 00:48:21Name: Cindy Freiley
Mu HP office jet pro 6978 will not make copies of documents that are place on the glass. It will copy from computer, will copy if put in the feeder on top. Don't know why it stopped when on the glass
Post reply

Subject: OfficeJet Pro 6978
Date: 24.03.2022 00:47:01Name: Cliff
Where can I find the Manual for this printer so that I can download it?
I want to scan a page and save it on my PC.
Post reply

Subject: scan from Office Jet Pro 6978 to my computer
Date: 16.03.2022 02:32:39Name: Kriss Bombardieri
I had to change my email address. I can't figure out how to change it on the printer/scanner so I can get scans to my computer.
Post reply

Subject: How to hook up Wi-Fi and iPad to printer
Date: 13.03.2022 22:09:41Name: Oleta broukal
How to hook up Wi-Fi off iPad to printer
And connect
Post reply

Subject: Hp officejet pro
Date: 13.03.2022 22:05:17Name: Oleta broukal
How to connect Wi-Fi and printer to my iPad
Post reply

Subject: What is the differencs between personal use and home based business?
Date: 13.03.2022 18:40:16Name: Kathrine Drayton
What is the difference between personal use and home based business?
Post reply

Subject: lprinting from computers
Date: 07.02.2022 20:43:02Name: Eugene pflum
I have 3 MacBook Pros. The first two used to allow me to print Word and Excel, now since I've tried to print from my new one, none of them will print.
Post reply

Subject: need to update my printer
Date: 01.02.2022 00:10:27Name: Gail Fordham
need help in up dating my printer
Post reply

Subject: envelopes and labels
Date: 09.11.2021 04:41:31Name: Barbara A English
How do I print labels with this printer?
Post reply

Subject: HP6978 manual
Date: 03.11.2021 21:50:56Name: Marilyn L Gray
Instructions on faxing for my HP 6978
Post reply

Subject: HP6978 manual
Date: 03.11.2021 21:47:57Name: Marilyn Gray
how do I get a manual for faxing for my HP6978
Post reply

Subject: enlarging before copying...
Date: 26.10.2021 00:28:14Name: Evelyn Accuso
Once I change the "Custom Size", then hit "Done", I have two (2) choices for the next step. 1.) click the Home button or click the Return button. Either way, the copy goes back to 100%. Please tell me what I am doing woking. I have a HP OfficeJet Pro 6978.

Thank you,
Post reply

Subject: load photo paper
Date: 07.10.2021 01:22:08Name: sharla m linville
How do I load 4x6 photo paper into my HP6978?
Thank you
Post reply

Subject: replaced black 902 cartridge. printer does not print black print
Date: 21.09.2021 18:13:22Name: Marshall Eto
printer does not print black images, ok for color is it possible to check if printer head (black) is plugged and how do I clear it?
Post reply

Subject: H P JET PRO 6978
Date: 19.08.2021 16:19:15Name: GEORGE J CILIANO

Post reply

Subject: change the network
Date: 12.06.2021 17:20:15Name: Anthony LaGattuta
I just moved and I have a new network.
How do I access printer?
Post reply

Subject: ethernet cable
Date: 03.05.2021 23:33:27Name: SHERRY M SHEDD
I do not know where to insert this.
Post reply

Subject: how to fax
Date: 23.04.2021 19:36:56Name: Susan M Enfield
How do I fax multiple pages of fax. NO print out to me.
Post reply

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