User manual
HP Z8 G4 Series Tower Custom

User Manual for HP Z8 G4 Series Tower Custom Workstation

• Product category: PC Workstations HP
• Brand: HP
• Description and content of package
• Technical information and basic settings
• Frequently asked questions – FAQ
• Troubleshooting (does not switch on, does not respond, error message, what do I do if...)
• Authorized service for HP PC Workstations

Product description

• HP Z8 G4 Series Tower Workstation Built to fuel the creativity of those who reimagine our world, the VR-ready Z8 G4 Series Tower Workstation from HP has been designed to run complex simulations, process huge amounts of data, edit 8K video in real time, work in edge-computing environments, and be used for other intensive tasks. Its exterior provides tool-free access to a modular interior, and strategically placed vents and ducts throughout the system help streamline airflow for quiet performance. The system is powered by a 2.2 GHz Intel Xeon Silver 4114 Ten-Core processor and 13.75MB of L3 cache, all of which will allow you to run multiple applications simultaneously and provide significant performance gains when running multi-threaded tasks. If more power is needed, the CPU can deliver extra performance by increasing its clock speed up to 3.0 GHz utilizing Intel's Turbo Boost 2.0 technology.
  
  The 8GB of 2666 MHz DDR4 ECC Registered RAM comes in a 1 x 8GB configuration, allowing the computer to run multiple applications simultaneously and to quickly access frequently-used files and programs. As this RAM features ECC technology, it is able to help detect and correct the most common kinds of internal data corruption. This RAM is also registered, and registered memory modules, also known as buffered memory modules, place less electrical load on the memory controller and allow single systems to remain stable with more memory modules than they would have otherwise.
  
  For long-term storage of your files, this system is equipped with a 500GB 7200 rpm SATA III 3.5" hard drive. If you want to add external storage drives, optical drives, printers, memory card readers, or other peripherals, the Z8 G4 features eight 5 Gb/s USB 3.1 Gen 1 Type-A ports (two front and six rear), one of which doubles as a charging port, as well as two front-mounted 10 Gb/s USB 3.1 Gen 2 Type-C ports that each deliver up to 15W of power (3A / 5V) when the system is running. There is also one serial port and two PS/2 ports. For users who wish to add additional components to the drive bays, the Z8 G4 features four internal 3.5" drive bays that support 2.5" drives using adapters, and two external 5.25" drive bays. No integrated or dedicated graphics controllers are included with this system, allowing the user to select a dedicated graphics card of their choice. Whether you are listening to music, watching a movie, or playing a game, the integrated Realtek HD ALC221 audio controller outputs high-definition audio and delivers higher fidelity than standard audio controllers. Network connectivity is achieved using dual integrated Gigabit Ethernet ports, and HP's Slim DVD Writer can be used to read from and write to optical media.
  
  The Z8 G4 Series Tower Workstation includes a USB keyboard, a USB mouse, and a power cord. The installed operating system is Windows 10 Pro for Workstations (64-bit), which scales up for machines with a high number of logical processors and large amounts of RAM for server-grade hardware and power users.
  
  Photo is an authorized HP reseller with professional in-house technicians available for upgrades & installations on these workstations and laptops. Built with power and speed in mind, the Z Series is designed to enhance audio and video post-production workflows and more. Each HP Z series workstation or laptop features a range of top-tier processors and large RAM loadouts. The workstations are built with graphics flexibility in mind as well so that the end consumer can configure the graphics options to their needs, and each unit includes a 3/3/3 warranty - 3 years limited warranty for parts, 3 years limited warranty for labor, and 3 years of repairs performed at customer site for those parts not eligible for Customer Self Repair (CSR). For 24/7 customer service, please call 1-800-334-5144.

  HP Z8 G4 Workstation Features

  Mobility & Flexibility
  • With full grip front and rear aluminum carrying handles and slick feet, the system can be moved to a new location or to gain better access. The system can be used in desktop/deskside orientations or rack-mounted using HP's enterprise-class, fully extendable rails.
  Interior Design & Cooling
  • The interior is organized with a consistent user access strategy. All user-serviceable components are identified with blue touchpoints. The service label located on the left access panel provides users with system board and memory loading information and quick access to diagnostic information. Cables are hidden or efficiently routed, providing better component access and airflow management.
    
    The chassis is designed to maximize fresh air inlet to the system, and direct cool air where it's needed. The CPU and memory ducting has a design to help maximize fresh air inlet to both the memory and CPU, and keeps the memory airflow separated from the CPU airflow. The memory ducting has a patent-pending multi-channel design that directs cooler air from the inlet to both the front and rear DIMM banks, as well as to separate segments along the length of the DIMMs. The zone between the front and rear CPUs is divided by a baffle to direct fresh air to both CPUs and prevent preheated exhaust air from the front CPU cooler from entering the rear CPU cooler.
  Designing the Experience
  • Due to the tool-free ease of use, HP understands system and component security may be a concern. Therefore, several security features have been incorporated. The left side access panel includes a key lock and the right side panel can be secured with the HP BPC Security Lock or Kensington security device. An optional system intrusion switch is also available. The rear access power supply is unlocked by default but can be secured by removing the PSU and enabling the locking mechanism on the side cover of the power supply.
  DDR4 Memory Supported
  • The HP Z8 G4 supports up to 768GB using RDIMM modules (8, 16, and 32GB), and up to 3TB using LRDIMM modules (64, 128, and 256GB). While the system has 24 total RAM slots, all 24 slots are only supported in systems with dual processors. Systems with single processors only support 12 RAM slots. Additionally, the system will only work with DDR4 memory, you cannot mix LRDIMMs with RDIMMs, and dual processor configurations with memory modules installed for only one processor is not supported.
  PCI Express Connectors
  • Seven PCIe Gen3 slots provide expandability supporting up to four PCIe storage devices with optional slots, including Thunderbolt 3 cards and RAID controllers.
    
    Slot 1
    PCIe Gen3 x4 (transforms to PCIe Gen3 x8 when a second CPU is installed)
    
    Slot 2
    PCIe Gen3 x16
    
    Slot 3
    PCIe Gen3 x16 (available only when a second CPU is installed)
    
    Slot 4
    PCIe Gen3 x16
    
    Slot 5
    PCIe Gen3 x4
    
    Slot 6
    PCIe Gen3 x16 (available only when a second CPU is installed)
    
    Slot 7
    PCIe Gen3 x4
    
    Note: The PCIe x4 and PCIe x8 connectors are all open ended, allowing a PCIe x16 card to be seated in the slot
  Front I/O
  • This HP Z8 G4 is configured with the Premium Front I/O option and is equipped with two 10 Gb/s USB 3.1 Gen 2 Type-C ports that each deliver up to 15W of power (3V / 5A), two 5 Gb/s USB 3.1 Gen 1 Type-A ports (the left-most supports battery charging), a combo headset/microphone jack, and the option for an SD card reader.
  Internal I/O
  • Internal Slot 1 (CPU 1)
    PCIe Gen3 x8 (always available, for M.2 storage)
    Internal Slot 2 (CPU 2)
    PCIe Gen3 x8 (available only when a second CPU is installed, for M.2 storage)
    
    2 USB 2.0 ports available with a single 2x5 header
    1 USB 2.0 port available with a 1x6 header
    1 USB 3.0 and 1 USB 2.0 port available with a 2x6 header
    
    Note: The 2x5 header can be converted to a standard USB 2.0 Type-A port using HP's Internal USB Bus Port Kit, which uses half of the 2x5 header. The 1x6 header can be converted to USB 2.0 Type-A using the same kit and uses 5 pin positions on the header, and the 2x6 header can also be converted to USB 2.0 Type-A using the same kit, which takes up half of the 2x6 header. Additionally, the USB 3.0 header is available with a single 20-pin shrouded connector for a USB media card reader.
  Rear I/O
  • In the rear I/O area, the HP Z8 G4 provides six 5 Gb/s USB 3.0 Type-A ports, dual Gigabit Ethernet LAN ports, support for two additional Ethernet ports via a separately sold module, a 3.5mm audio line-in/mic-in jack, a 3.5mm audio line-out jack, two PS/2 ports, and a serial port. Additional rear I/O ports can be added via PCIe add-in cards.

  Windows 10 Pro

  Start Menu
  • After its hiatus in Windows 8, the Start Menu has returned. Utilizing a combination of the traditional menu system and Windows 8's Live Tiles, the improved Start Menu gives you more information at a glance, showing notification information alongside your applications and other pinned items.
  Cortana
  • Microsoft's digital personal assistant, Cortana can answer your questions with information gleaned from both your device and the internet at large. You can type or even talk with her, if your system has a microphone. Using her Notebook, Cortana keeps track of your needs and wants, and she learns over time to improve her information gathering skills.
  Microsoft Edge
  • After nearly 20 years, Microsoft has finally replaced its Internet Explorer web browser. With Microsoft Edge, users can write directly on web pages and share notes with friends and colleagues. It also improves the online reading experience by adding a distraction-free mode and read-it-later functionality. Edge also has built-in Cortana integration; you can have her help you find a restaurant, make a reservation, and pull up directions without leaving your browser.
  Windows Store
  • For Windows 10, Microsoft has unified the Windows Store. Now, apps for PCs, tablets, and phones will all be accessible from one place. And with support for Universal Apps, one version of an app can work across all your compatible devices automatically.
  Windows Continuum
  • Windows 10 was designed for a variety of screen sizes and input styles, and with its Continuum feature, it automatically adapts to fit your needs. A Windows 10 tablet on its own requires a touch-centric approach, but attaching a mouse and keyboard will shift everything to a more traditional interface. You can even attach an external monitor to your Windows 10 phone for a near-desktop experience. But it's not just the operating system; Windows Universal Apps take advantage of Continuum as well.
  Xbox on Windows 10
  • Gaming is a big focus of Windows 10. Xbox integration allows for PC players to match up against Xbox One players on supported games, and if you have an Xbox One, you can even stream compatible titles to your PC. Native support for recording with the new Game DVR feature makes it easy to capture and share your gameplay. The new DirectX12 takes better advantage of multi-core processors, giving games a performance boost, even on older hardware. Windows 10 also features native support for virtual reality headsets, such as the Oculus Rift.
  Windows 10 Pro
  • The Pro version of Windows 10 includes all of the features of Windows 10 Home plus many designed specifically for businesses users, including Hyper-V virtualization, BitLocker disk encryption, and remote desktop access. Devices will also be able to join domains and the Azure Active Directory, and they can even access a specialized version of the Windows Store featuring custom, company-specific applications.
  UPC: 192018109421
• Pearstone 2.5" to 3.5" Hard Drive Adapter Bracket The 2.5" to 3.5" Hard Drive Adapter Bracket from Pearstone is designed to fit a 2.5" drive into a 3.5" drive bay. Use it to install a solid-state drive or a laptop drive into a desktop computer for extra storage. UPC: 847628007062
• 3 x Crucial 8GB DDR4 2666 MHz RDIMM Memory Module The 8GB DDR4 2666 MHz RDIMM Memory Module from Crucial is a x8-based, single-rank memory module for 288-pin DDR4 compatible systems. Moreover, it's registered, ECC, and has a CAS latency of 19. Add additional RAM to your system to increase its overall and multitasking performance.
  • Optimized for Intel platforms
  • Compatible with OEM servers
  UPC: 649528780539
• Samsung 256GB 860 PRO SATA III 2.5" Internal SSD Store your data in the 256GB 860 PRO SATA III 2.5" Internal SSD from Samsung for quick access. It features sequential read speeds of up to 560 MB/s and sequential write speeds of up to 530 MB/s, making it ideal for storing and rendering large format files such as 4K video and 3D data. Moreover, it has a 2.5" form factor, which is compatible with a wide range of notebooks and desktop computers, and utilizes the SATA III interface. With a refined ECC (Error Correction Code) algorithm and MJX controller, the PRO 860 is able to provide you with fast data transfer speeds. Download Samsung's Smart Magician software to track your drive's health, performance, and install new updates.

  Samsung Magician

  Management Software
  • Samsung Magician software is designed to help you manage your SSD with a simple and intuitive user interface.
  Firmware Update
  • Get notifications when new firmware is released, and easily install updates for enhanced performance, stability, and compatibility.
  Performance Benchmark
  • Check your SSD's sequential and random read/write speeds, so you can maintain superb performance.
  Data Security
  • Protect data by selecting security options. The 860 PRO supports AES 256-bit hardware-based encryption and is compliant with TCG Opal and IEEE 1667.
  UPC: 887276247427
• HP 1ME40AT Quadro P4000 Graphics Card Designed for efficient CAD, professional programming, VR production, and video editing and processing, the HP Quadro P4000 Graphics Card is based on NVIDIA's 16nm Pascal architecture. The GPU itself features 1792 CUDA cores coupled to 8GB of VRAM with a 256-bit memory bus providing a maximum of 5.3 TFLOPS of single-precision computing power. Using supported APIs and CUDA, that computing performance can translate into high resolution and realistic real-time 2D and 3D graphics rendering or improved computing speed with hardware acceleration. The output panel on this card features four DisplayPort terminals. Up to four monitors can be simultaneously supported by a single card, without any extra hardware, to create high-resolution video walls with your workstation or for more desktop real-estate to increase productivity. DisplayPort 1.4 support allows this card to drive UHD 5K displays as well. Included with the card is one DisplayPort to DVI-D SL adapter for connecting to legacy displays. Other separately available adapters can be used with this card to drive other kinds of displays and projectors. For cooling, an active fansink cooler uses a radial fan to force air through the card's heatsink, dissipating heat from the GPU and other internal components. This cooling configuration is best suited for cases with unrestricted airflow.

  General Features

  3D Graphics Architecture
  • • Scalable geometry architecture
    • Hardware tessellation engine
    • NVIDIA Giga Thread with dual copy engines
    • Up to 32K x 32K texture and render processing
    • Transparent multisampling and super sampling
    • 16x angle independent anisotropic filtering
    • 32-bit per-component floating point texture filtering and blending
    • 64x full scene antialiasing (FSAA), 128x supported in SLI configurations
    • Decode acceleration for MPEG-2, MPEG-4 Part 2 Advanced Simple Profile, H.264, HEVC, MVC, VC1, DivX (version 3.11 and later), and Flash (10.1 and later)
    • Dedicated H.264 and HEVC encoder
    • Blu-ray dual-stream hardware acceleration (supporting HD picture-in-picture playback)
  Advanced Display Features
  • • Supports any combination of four compatible connected displays
    • HDCP 2.2 support over DisplayPort, DVI, and HDMI connectors
    • 12-bit internal display pipeline (hardware support for 12-bit scanout on supported panels, applications, and connection)
    • NVIDIA 3D Vision technology, 3D DLP, Interleaved, and other 3D stereo format support
    • Underscan/overscan compensation and hardware scaling
  DisplayPort and HDMI Digital Audio Support
  • Codecs: Dolby Digital (AC3), DTS 5.1, Multi-channel (7.1) LPCM, Dolby Digital Plus (DD+), MPEG-2/MPEG-4 AAC
    Data Rate: 44.1/48/88.2/96/176/192 kHz
    Word Size: 16/20/24-bit

  GPU Performance Features

  Pascal Microarchitecture
  • Based on 16nm FinFET process technology with 1792 CUDA cores, the Quadro P4000 provides performance for computationally demanding design visualization or immersive design reviews with VR support.
  Simultaneous Multi-Projection
  • Complete stereo rendering of geometry in a single pass to double the effective throughput for applications such as VR.
  Pascal VR-Centric Features
  • Dynamic Load Balancing: Dynamically allocate GPU resources for graphics and compute tasks as needed to maximize resource utilization.
    Preemption: Pixel level graphics preemption provides more granular control to better support time-sensitive tasks such as VR motion tracking. Compute preemption at the thread and instruction level provides finer grain control over compute tasks.
  H.264 and HEVC Encode/Decode Engines
  • Deliver faster than real-time performance for transcoding, video editing, and other encoding applications with a dedicated H.264 and HEVC encode engine and a dedicated decode engine that are independent of 3D/compute pipeline.
  NVIDIA GPU Boost 3.0
  • Boosts the card's clock speed in real time based on the target temperature. If the card is running below the set target temperature, GPU Boost will increase the clock speed to improve performance. GPU Boost 3.0 adds granular control over the clock speed and voltage adjustments for performance increases.

  Image Quality Features

  Memory Compression
  • Increase bandwidth by up to 20% by reducing the amount of data fetched from memory for each frame with fourth generation, lossless delta compression.
  NVIDIA Quadro MOSAIC Technology
  • Transparently scale the desktop and applications across up to 4 GPUs and 16 displays from a single workstation while delivering full performance and image quality.
  DisplayPort 1.4 Support
  • Support up to four 5K monitors at 60 Hz, or dual 8K displays per card. The P4000 supports HDR color for 4K at 60 Hz for 10/12-bit HEVC decode and up to 4K at 60 Hz for 10-bit HEVC encode. Each DisplayPort connector is capable of driving DCI 4K displays at 120 Hz with 30-bit color.
  NVIDIA NVIEW Advanced Desktop Software
  • Configure single or multi-display environments for increased desktop workspace and productivity.
  OpenGL Quad Buffered Stereo Support
  • Provide a smooth and immersive 3D Stereo experience for professional applications.
  3D Stereo Synchronization
  • Connect to a separately available compatible Quadro sync card for robust control of 3D effects.

  Software Support

  NVIDIA CUDA Parallel Computing Platform
  • Natively execute standard programming languages like C/C++ and Fortran, and APIs such as OpenCL, OpenACC and Direct Compute to accelerate techniques such as ray tracing, video and image processing, and computation fluid dynamics. Dynamic Parallelism allows the GPU to dynamically spawn new processing threads without going back to the CPU, lowering processing latency.
  NVIDIA GPUDirect for Video
  • GPUDirect for Video speeds communication between the GPU and video I/O devices by avoiding unnecessary system memory copies and CPU overhead.
  NVIDIA Enterprise-Management Tools
  • Maximize system uptime, seamlessly manage wide-scale deployments and remotely control graphics and display settings for efficient operations. Multi-GPU Technology.
  NVIDIA Multi-GPU Technology
  • Combine the visualization and interactive design capability of multiple GPUs by leveraging a mix of Quadro GPUs to dramatically improve the production workflow.
  NVIDIA SLI HB Technology
  • Leverage multiple P4000 GPUs to dynamically scale graphics performance, enhance image quality, expand display real estate, and assemble a fully virtualized system.
  UPC: 190781617167

• Z8 G4 Series Tower Workstation xbccfqxduqdybzrxxurayatzrefazxe
• USB Keyboard and Mouse
• Power Cord
• Limited 3-Year Warranty for Parts
• Limited 3-Year Warranty for Labor
• 3 Years of Repairs Performed at Customer Site for Those Parts Not Eligible for Customer Self Repair (CSR)

• Pearstone - 2.5" to 3.5" Hard Drive Adapter Bracket

• 3 x Crucial - 8GB DDR4 2666 MHz RDIMM Memory Module

• Samsung - 256GB 860 PRO SATA III 2.5" Internal SSD

• 1ME40AT Quadro P4000 Graphics Card

• B&H Photo Video - Install HD or SSD into PC with System Copy

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Technical parameters

• HP Z8 G4 Series Tower Workstation

  Operating System

  Windows 10 Pro for Workstations (64-Bit)

  Chipset	Intel C622
  CPU Socket	LGA 3647
  CPU	2.2 GHz Intel Xeon Silver 4114 10-Core
  Maximum Boost Speed	3.0 GHz
  L3 Cache	13.75 MB
  Memory Type	2666 MHz DDR4
  Total Installed Memory	8 GB
  Memory Configuration	1 x 8 GB (User-Replaceable)
  Maximum Memory Capacity	3 TB
  Memory Slot Type	288-Pin DIMM
  Available Memory Slots	23
  Buffered Memory	Yes
  ECC Memory	Yes
  Graphics Type	None

  Total Drive Bays	2 x 5.25" (External) 4 x 2.5/3.5" (Internal)
  SSD Slots	2 x M.2
  Hard Disk Storage	1 x 1 TB 3.5" SATA (7200 rpm)
  PCI Expansion	4 x PCIe Gen 3 x16 (x16 Mechanical) 3 x PCIe Gen 3 x8 (x16 Mechanical) 2 x PCIe Gen 3 x4 (x16 Mechanical)
  Optical Drive	Tray-Load SuperMulti DVD Burner with Dual Layer Support

  Ports	1 x DE-9 (Serial) 2 x PS/2 8 x USB Type-A (USB 3.1 Gen 1)
  USB Type-C Ports	2 x USB 3.1 Gen 2
  Audio	1 x 1/8" / 3.5 mm Headphone/Microphone Input/Output 1 x 1/8" / 3.5 mm Line Output 1 x 1/8" / 3.5 mm Line Input
  Media Card Slots	None

  Ethernet	2 x RJ45 (Gigabit)
  Wi-Fi	None
  Bluetooth	None

  Keyboard	104-Key Full-Size Keyboard with Number Pad
  Pointing Device	USB Mouse

  Dimensions	8.5 x 17.5 x 21.7" / 21.6 x 44.5 x 55.1 cm
  Weight	49.4 lb / 22.4 kg

  Box Dimensions (LxWxH)	29.0 x 25.0 x 13.0"

• Pearstone 2.5" to 3.5" Hard Drive Adapter Bracket

  Drive Bays Supported	3.5"
  Drives Supported	2.5"
  Dimensions	Not Specified by Manufacturer
  Weight	Not Specified by Manufacturer

  Box Dimensions (LxWxH)	4.6 x 4.3 x 0.8"

• 3 x Crucial 8GB DDR4 2666 MHz RDIMM Memory Module

  Capacity	8 GB
  Kit Configuration	1 x 8 GB
  Speed	PC4-21300 (2666 MHz)
  Memory Type	DDR4
  DIMM Type	288-Pin DIMM
  Buffered/Registered	Yes
  Error Correction (ECC)	ECC
  Voltage	1.2 V
  CAS Latency	CL19
  Memory Rank	Single Rank

  Box Dimensions (LxWxH)	6.7 x 1.7 x 0.4"

• Samsung 256GB 860 PRO SATA III 2.5" Internal SSD

  Drive Capacity	256.00 GB

  Interface	SATA III (6 Gb/s)
  Sequential Read Speed	560 MB/s
  Sequential Write Speed	530 MB/s

  Drive Type	SSD
  Form Factor	2.5"

  Flash Controller	Samsung MJX
  SMART Support	Yes
  TRIM Support	Yes

  Encryption	256-Bit AES Hardware Encryption
  Endurance (Total Bytes Written)	300 TB
  Mean Time Between Failures (MTBF)	1.5 Million Hours

  Power Draw	2.2 W (Active)

  Operating Shock	1500 G / 0.5 ms
  Operating Temperature	32 to 158°F / 0 to 70°C

  Dimensions (W x H x D)	3.9 x 2.8 x 0.3" / 99.1 x 71.1 x 7.6 mm
  Weight	2.2 oz / 62 g

  Box Dimensions (LxWxH)	5.6 x 3.9 x 0.9"

• HP 1ME40AT Quadro P4000 Graphics Card

  GPU	NVIDIA Quadro P4000: CUDA Cores: 1792 Node Size: 16 nm Architecture: Pascal
  Interface	PCI Express 3.0 x16
  Memory	Interface Width: 256-bit Interface: GDDR5 Bandwidth: 243 GB/s Configuration: 8 GB
  Floating Point	Single Precision Performance: 5.3 TFLOPS Double Precision Performance: 165 GFLOPS
  Outputs	4 x DisplayPort 1.4
  Maximum Resolution	DisplayPort: 5120 x 2880 Dual-link DVI: 2560 x 1600 Single-link DVI: 1920 x 1200
  APIs	Graphics: Shader Model 5.1 OpenGL: 4.5 DirectX: 12 Vulkan 1.0 Compute: CUDA DirectCompute OpenCL
  Form Factor	Width: Single-slot Length: 9.5" / 241 mm Form Factor: Full-height, full-length
  Power Consumption	105 W
  Compliance	Not Specified by Manufacturer
  System Requirements	Power Supply: Not Specified by Manufacturer CPU: Intel Core i5/i7/Xeon or newer, AMD Phenom/Opteron or newer PCI Slots: 1 x PCI Express 3.0 x16 RAM: 2 GB (8 GB recommended) Storage: 200 MB of available disk space OS: Microsoft Windows 7/8/8.1/10, Server 2008/2012/2012 R2 64/2016, Linux Optical Drive: Blu-ray or DVD-ROM drive for software installation (downloads also available)

  Box Dimensions (LxWxH)	16.8 x 8.5 x 3.3"

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