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User Manual for Lenovo Premier Protect Promo Bundle Click to enlarge the picture
Contents of the user manual for the Lenovo Premier Protect Promo Bundle
- Product category: Extended Warranties Lenovo
- Brand: Lenovo
- Description and content of package
- Technical information and basic settings
- Frequently asked questions – FAQ
- Troubleshooting (does not switch on, does not respond, error message, what do I do if...)
- Authorized service for Lenovo Extended Warranties
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User manual for the Lenovo Premier Protect Promo Bundle contain basic instructions
that need to be followed during installation and operation.
Before starting your appliance, the user manual should be read through carefully.
Follow all the safety instructions and warnings, and be guided by the given recommendations.
User manual is an integral part of any Lenovo product,
and if it is sold or transferred, they should be handed over jointly with the product.
Following the instructions for use is an essential prerequisite for protecting
health and property during use, as well as recognition of liability on the part of the manufacturer
for possible defects should you make a warranty claim. Download an official Lenovo user manual in which you will find instructions on how to install, use, maintain and service your product.
And do not forget – unsuitable use of a Lenovo product will considerably shorten its lifespan!
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Product description The Premier Protect Promo Bundle from Lenovo provides users with services for their ThinkPad that include Level 2 technicians who have access to all other Lenovo support personnel. It includes hardware and software support, plus access to technical account managers for escalations or account-wide issues, with priorities given to repairs. Also included is Onsite Next Business Day (NBD) service, Keep Your Drive (KYD), a sealed battery warranty, international upgrades, and Accidental Damage Protection (ADP). General Features - Onsite Next Business Day (NBD)
- A service technician will be dispatched to repair or replace your product at your location on the next business day. This service is available during normal business hours, Monday through Friday, excluding holidays.
- Keep Your Drive (KYD)
- Lenovo's Keep Your Drive Service provides a convenient and secure way to retain your drives and confidential data in the unlikely event of failure.
- Premier Support
- Lenovo's Premier Support provides dedicated access to Level 2 technicians based on the Lenovo campus. These technicians have direct access to all other Lenovo support personnel. Premier also provides hardware and software support and access to Technical Account Managers to help with escalations or account-wide issues. Repairs are prioritized.
- Sealed Battery Warranty
- Sealed batteries require servicing by a trained technician. The sealed battery warranty offers a one-time replacement in the event a covered battery fails to meet minimum performance standards within the first 3 years. This provides savings relative to a non-covered battery replacement.
- Accidental Damage Protection (ADP)
- Accidental Damage Protection covers incidents beyond the system warranty, including operational or structural failures due to drops, minor spills, electrical surges, or failure of an integrated screen.
- International Upgrade
- ADP, KYD, and Sealed Battery have been extended internationally.
Table of Contents
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