User Manual for NewTek 2-Year Initial ProTek Premium Coverage for TriCaster TC1SP Click to enlarge the picture
Contents of the user manual for the NewTek 2-Year Initial ProTek Premium Coverage
- Product category: Switcher Accessories NewTek
- Brand: NewTek
- Description and content of package
- Technical information and basic settings
- Frequently asked questions – FAQ
- Troubleshooting (does not switch on, does not respond, error message, what do I do if...)
- Authorized service for NewTek Switcher Accessories
User manual for the NewTek 2-Year Initial ProTek Premium Coverage contain basic instructions
that need to be followed during installation and operation.
Before starting your appliance, the user manual should be read through carefully.
Follow all the safety instructions and warnings, and be guided by the given recommendations.
User manual is an integral part of any NewTek product,
and if it is sold or transferred, they should be handed over jointly with the product.
Following the instructions for use is an essential prerequisite for protecting
health and property during use, as well as recognition of liability on the part of the manufacturer
for possible defects should you make a warranty claim. Download an official NewTek user manual in which you will find instructions on how to install, use, maintain and service your product.
And do not forget – unsuitable use of a NewTek product will considerably shorten its lifespan!
Product description Add two years of ProTek Premium Coverage to your NewTek TriCaster TC1SP and have 24/7 access to expert help. This two-year initial plan lasts through the end of the second year of product ownership, and is best purchased upon the purchase of the product. It can also be renewed annually after the first two years and thereafter (1-Year Renewal of ProTek Premium Coverage). It is added to the product warranty and does not replace the warranty. Note: Available only in the continental US with restrictions (not available in MT or OR).
Table of Contents
- ProTek Premium Coverage
- 24/7 telephone support
- Escalation to Senior Support until midnight ET
- Next business day product replacement
- First-priority access that puts you in front of the telephone support queue
- Guaranteed 5-minute-or-less average telephone response
- Guaranteed 4-hour email response
- Transferable to a new owner if you sell your system
- Coverage may be renewed annually (1-Year Renewal of ProTek Premium Coverage)
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