User manual
Ooma HD2 Handset

User Manual for Ooma HD2 Handset

• Product category: Telephones Ooma
• Brand: Ooma
• Description and content of package
• Technical information and basic settings
• Frequently asked questions – FAQ
• Troubleshooting (does not switch on, does not respond, error message, what do I do if...)
• Authorized service for Ooma Telephones

Product description

Cordless Handset
• You can use your phone wherever you are in your house and add up to 4 handsets for added convenience

Color Display
• A 2" color display provides the ability to display pictures of contacts

DECT 6.0 Support
• Offers superb sound quality, security and range for your Ooma HD2 handset without interfering with your Wi-Fi network or other home electronics

Picture Caller ID
• Displays a picture of the caller as the phone starts to ring along with caller ID information. Automatically sync with Facebook profile pictures

Caller ID and Call Waiting
• You can enjoy the convenience of caller ID and call waiting without any additional charge

One-Touch Voicemail Access
• Check messages from anywhere in your house. The Voicemail soft key allows you to access your voicemail account from the home screen and follow the audio prompts

Online Phonebook
• You can browse and search your contacts. Add new contacts manually or import existing contacts from many popular applications and sites. In addition, you can download Facebook profile pictures and your online contacts from Yahoo, Google, Facebook and LinkedIn

Intercom
• You can use the intercom to talk between handsets and transfer calls. It also doubles as a baby monitor

Call Log
• Provides the convenience to view all your incoming calls, outgoing calls, numbers and duration of calls

HD Voice
• Ooma HD Voice technology doubles the fidelity of your phone calls by capturing twice the speech information of a standard voice call (including your landline). When you and the other caller use an Ooma handset or any HD compatible phone, your voice will sound more natural than ever

Placing and Receiving Calls
• You can place and receive calls conveniently from your HD handset

Joining an Existing Call
• You can join an existing call-in-progress by picking up an unused handset and pressing the answer key. You can press the Join soft key and then select the line you wish to join ¹

  Please Note:

  Ooma Premier users will see the caller ID name even if the caller is not in your phonebook close

Muting the Microphone
• Features microphone turn on/off functionality, while you are on a call

Volume Adjustment
• You can adjust the volume setting for the earpiece, speakerphone or headset depending on which one is active, while you're on a call

Handset Paging
• Allows you to locate your handset. All handsets that are powered on will chime for 30 seconds

International Calling
• To place an international call, you can dial 011 followed by the country code and phone number ²

  Please Note:

  To make international calls and access other premium services such as 411, you must charge up your prepaid account close

Baby Monitoring
• Baby monitor option lets you listen in another room when you're busy elsewhere in your home. Monitoring works in one direction, with one handset acting as a remote microphone and the other handset acting as a speaker

Favorites
• Allows you to set up a list of your favorite callers for easy access. You can add a phone number from your call logs, redial list or phonebook by highlighting the number with the Add to favorites option. In addition, it allows you to map up to 10 frequently-called numbers for quick access

About
• The Information screen provides you information about your phone that might be useful for troubleshooting and networking purposes, including your handset name, main phone number or number of the personal device (if configured as a personal device ID), versions of the Ooma Telo software, the handset firmware and the base station firmware, MAC address of the Telo to internet port as well as IP address of the Telo to internet port

Premier Features
• Provides privacy protection features like blocking telemarketers, call forwarding options to prevent missed calls and many other convenient features that greatly enhance the capabilities of your phone

Status Indicators

Signal Strength Indicator
• Signal bars show the connection strength of your handset

Battery Indicator
• Shows the battery charge level. A lightning bolt will flash when the batteries are charging

Line Indicators
• Indicates which line or lines are currently in use

Speakerphone Indicator
• Shows whether the speakerphone functionality is engaged

HD Indicator
• Displays when you have established an HD-quality call

Mute Indicator
• Displays whether the microphone is muted

Missed Call Indicator
• Displays when you have missed calls to review

Ringer Off Indicator
• Displays when the ringer volume is turned off (this phone will not ring)

Do Not Disturb Indicator
• Displays when Do Not Disturb mode is enabled (no phones will ring)

Keys

Context-Sensitive Softkeys
• There are 2 context-sensitive softkeys under the display. The shortcuts to popular functions are assigned to these keys. The handset updates the label above the keys as you use the phone. You can press the appropriate softkey to invoke the assigned function

Navigation Pad
• You can use this 4-directional pad to navigate through the intuitive menu system with the center key to select the highlighted option

Answer
• The green answer key allows you to pick up an incoming call or to get to a fresh dial tone

Hang up
• You can end a current call or exit the menu or navigate back to the home screen with the help of the red hang up key

Menu
• Displays various options on your handset, including voicemail, intercom, services, phonebook, favorites, call logs, about and settings

Redial
• Pulls up a list of your recently-dialed numbers, sorted into reverse chronological order so you can call again or add a number to your contact list

Speakerphone
• Enable the handset's top-of-the-line speakerphone to talk without straining your ear or shoulder

Microphone
• Enable the microphone to turn on and off

Enhanced Features

Send Calls to Voicemail
• The Send to VM allows you to send incoming calls directly to voicemail. You can also send an active call to voicemail

Do Not Disturb
• You can enable the "Do Not Disturb" feature and send all calls straight to voicemail. The DND soft key allows you to toggle Do Not Disturb on and off

Call Screening
• Enable this feature to hear the caller leaving their message through the handset speaker, when an incoming call goes to voicemail

Instant Second Line Calling
• Allows you to make a second call by picking up any Ooma handset. If someone else is already on a call, the line 2 indicator is active

Call Waiting
• If someone is already on the line and you receive a second incoming call, any Ooma handset not in use will ring

3-Way Conferencing
• With calls on both lines, the 3-way conference option helps you to merge both lines together. You can also split the conference into individual calls with the stop conference option

Virtual Number Selection
• You can select a second phone number for your family, home and business to make them easy to reach you

Personal Devices
• You can configure the Ooma HD2 Handset as a personal device, allowing you to set up a separate phone number and voicemail account for a home office or a member of your household. Your personal device will have a separate My Ooma account, allowing you to customize your new phone line the way you want it

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Technical parameters

Ooma OOMA HD-2 HANDSET Specs

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