User Manual for OWC Other World Computing Mercury Helios 3 Thunderbolt 3 PCIe Expansion Chassis Click to enlarge the picture
Contents of the user manual for the OWC Other World Computing Mercury Helios
- Product category: Expansion Chassis OWC / Other World Computing
- Brand: OWC / Other World Computing
- Description and content of package
- Technical information and basic settings
- Frequently asked questions – FAQ
- Troubleshooting (does not switch on, does not respond, error message, what do I do if...)
- Authorized service for OWC / Other World Computing Expansion Chassis
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User manual for the OWC Other World Computing Mercury Helios contain basic instructions
that need to be followed during installation and operation.
Before starting your appliance, the user manual should be read through carefully.
Follow all the safety instructions and warnings, and be guided by the given recommendations.
User manual is an integral part of any OWC / Other World Computing product,
and if it is sold or transferred, they should be handed over jointly with the product.
Following the instructions for use is an essential prerequisite for protecting
health and property during use, as well as recognition of liability on the part of the manufacturer
for possible defects should you make a warranty claim. Download an official OWC / Other World Computing user manual in which you will find instructions on how to install, use, maintain and service your product.
And do not forget – unsuitable use of a OWC / Other World Computing product will considerably shorten its lifespan!
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Product description The Mercury Helios 3 Thunderbolt 3 PCIe Expansion Chassis from OWC / Other World Computing lets users connect PCIe expansion cards to their host system using Thunderbolt 3. Thunderbolt 3 provides bi-direction data transfer speeds of up to 40 Gb/s, which can drive peripherals made for video production, transcoding, audio processing, data storage, and more.
This enclosure has one PCIe 3.0 slot which runs at x4 but can accept cards up to x16. Supported form factors include half-height cards up to 7.75", as well as full-height and double-width cards. It interfaces with your host system using one Thunderbolt 3 port, while a second Thunderbolt 3 port can be used to daisy-chain an additional five compatible Thunderbolt 3 peripherals and deliver a minimum of 25W of power. Also supported is a dual-display configuration via Thunderbolt 3 and separate mini DisplayPort output. The Mercury Helios 3 can drive one display up to 4K at 60 Hz or two 1080p displays at 60 Hz.
Compatible systems include the Mac mini, MacBook Pro, iMac Pro, iMac, and MacBook Air running macOS 10.12.1 or later, as well as Intel/AMD-based systems running Windows 10 or later. Windows 10 is also supported under Boot Camp. Included is a 1.6' Thunderbolt 3 cable, an auto-switching power supply, and a power cable. Protection is provided by a limited 3-year warranty.
Please note that graphics cards, OWC Mercury Accelsior Pro Q SSDs, and OWC's 2-port Jupiter mini-SAS PCIe HBA Card are not supported. Highlights - Daisy-chain support for up to five additional Thunderbolt peripherals
- Plug-and-play - no drivers needed
Support for Most PCIe Cards - 10GbE Network Interface Controller
- SAS controllers, such as the OWC Jupiter
- FireWire, USB 3.1 Gen (USB 3.0), or eSATA host adapter cards
Compatibility - Mac mini (Late 2018)
- Macmini8,1
- MacBook Pro (15" with Touch Bar, Late 2016)
- MacBookPro13,3
- MacBook Pro (13" with Touch Bar, Late 2016)
- MacBookPro13,2
- MacBook Pro (13" with Retina Display, Late 2016)
- MacBookPro13,1
- MacBook Pro (13" with Retina Display, Mid 2016)
- MacBookPro14,1
- MacBook Pro (13" with Touch Bar, Mid 2017)
- MacBookPro14,2
- MacBook Pro (15" with Touch Bar, Mid 2017)
- MacBookPro14,2
- MacBook Pro (13" with Touch Bar, Mid 2018)
- MacBookPro15,2
- MacBook Pro (15" with Touch Bar, Mid 2018)
- MacBookPro15,1
- iMac Pro (27", Late 2017)
- iMacPro1,1
- iMac (21.5", Mid 2017)
- iMac18,1
- iMac with Retina 4K Display (21.5", Mid 2017)
- iMac18,2
- iMac with Retina 5K Display (27", Mid 2017)
- iMac18,3
- MacBook Air (13", Late 2018)
- MacBookAir8.1
- Windows
- Compatible with Intel- and AMD-based desktop/laptop systems with built-in Thunderbolt 3 ports
UPC: 812437024500 In the Box OWC / Other World Computing Mercury Helios 3 Thunderbolt 3 PCIe Expansion Chassis Thunderbolt 3 Cable (1.6' / 0.5m) Power Cable Power Supply (12V / 7.5A) Limited 3-Year Warranty Table of Contents
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Technical parametersOWC / Other World Computing OWCHELIOS1TB3 Specs | | | Expansion Slots | 1 x PCIe 3.0 x4 (x16 mode) | | Supported PCI Card Sizes | Full-Height, Half-Length, Double-Width | | Host Connection | Thunderbolt 3 | | Ports | 2 x USB Type-C Thunderbolt 3
1 x Mini DisplayPort | | Operating System Support | Windows, macOS/OS X | | | | Power Source Type | External Adapter | | AC Input Power | 100 to 240 VAC, 50 / 60 Hz | | | | Operating Temperature | 32 to 95°F / 0 to 35°C | | Storage Temperature | -40 to 149°F / -40 to 65°C | | | | Form Factor | Desktop | | Host Cable Length | 1.64' / 0.5 m | | Dimensions | 5.3 x 3.2 x 9.6" / 134.0 x 82.0 x 245.0 mm | | Weight | 3.1 lb / 1.4 kg | | | | Package Weight | 5.45 lb | | Box Dimensions (LxWxH) | 12.5 x 11.4 x 4.8" |
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