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User Manual for Owl Labs Owl Care 3-Year Support for Meeting Owl Click to enlarge the picture
Contents of the user manual for the Owl Labs Owl Care 3-Year Support
- Product category: Video Conferencing Accessories Owl Labs
- Brand: Owl Labs
- Description and content of package
- Technical information and basic settings
- Frequently asked questions – FAQ
- Troubleshooting (does not switch on, does not respond, error message, what do I do if...)
- Authorized service for Owl Labs Video Conferencing Accessories
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User manual for the Owl Labs Owl Care 3-Year Support contain basic instructions
that need to be followed during installation and operation.
Before starting your appliance, the user manual should be read through carefully.
Follow all the safety instructions and warnings, and be guided by the given recommendations.
User manual is an integral part of any Owl Labs product,
and if it is sold or transferred, they should be handed over jointly with the product.
Following the instructions for use is an essential prerequisite for protecting
health and property during use, as well as recognition of liability on the part of the manufacturer
for possible defects should you make a warranty claim. Download an official Owl Labs user manual in which you will find instructions on how to install, use, maintain and service your product.
And do not forget – unsuitable use of a Owl Labs product will considerably shorten its lifespan!
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Product description The Owl Care 3-Year Support plan from Owl Labs provides virtual training and installation support, unlimited remote technical assistance, and advanced one-time replacement of your Meeting Owl, with "no questions asked," as claimed by Owl Labs. The plan also extends your Meeting Owl warranty from one year to three years. Installation support includes remote help for setting up new conference rooms. This plan must be ordered within 30 days of the Meeting Owl purchase, and the three-year warranty begins on the day the Meeting Owl is bought.
Training and installation sessions must be scheduled within the hours of 9–6pm east coast U.S. time. Within a few days of your purchase of this support plan, Owl Labs will send a serial number to the email you provide during the checkout process. - Advance Replacement Program
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- After you notify the Support team that you believe your Meeting Owl is defective, and you receive a response, Owl Labs will provide you with a one-time advance replacement of your Owl with a refurbished model, no matter what the reason is for why your Owl isn't working. The replacement will be sent to you prior to your Owl being received.
- You must return your complete Owl, in its original packaging, after you receive the replacement.
- The replacement Owl will be shipped to you within two business days of the completion of the evaluation of the Owl warranty claim you have submitted.
- After you receive the replacement, it will be protected by the standard coverage of the warranty for the remaining three years of the warranty period.
- Unlimited End User Training Modules
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- Setting up and starting a meeting in your video conferencing platform
- Tips for optimal performance
- Navigating and understanding the Meeting Owl app
- Meeting analytics overview
- New features as they are introduced
- Online Installation Support
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- Room setup
- Getting started
- Connecting to Wi-Fi
- Signing up for Meeting Analytics
- Starting a meeting in your video conferencing platform
Table of Contents
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