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User Manual for Panasonic AG-SVCPREM4 Premium Service & Support for Select Professional Video Products Click to enlarge the picture
Contents of the user manual for the Panasonic AG-SVCPREM4 Premium Service & Support
- Product category: Camcorder Accessories Panasonic
- Brand: Panasonic
- Description and content of package
- Technical information and basic settings
- Frequently asked questions – FAQ
- Troubleshooting (does not switch on, does not respond, error message, what do I do if...)
- Authorized service for Panasonic Camcorder Accessories
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User manual for the Panasonic AG-SVCPREM4 Premium Service & Support contain basic instructions
that need to be followed during installation and operation.
Before starting your appliance, the user manual should be read through carefully.
Follow all the safety instructions and warnings, and be guided by the given recommendations.
User manual is an integral part of any Panasonic product,
and if it is sold or transferred, they should be handed over jointly with the product.
Following the instructions for use is an essential prerequisite for protecting
health and property during use, as well as recognition of liability on the part of the manufacturer
for possible defects should you make a warranty claim. Download an official Panasonic user manual in which you will find instructions on how to install, use, maintain and service your product.
And do not forget – unsuitable use of a Panasonic product will considerably shorten its lifespan!
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Product description AG-SVCPREM4 Premium Service & Support from Panasonic provides five years of standard service for select Panasonic Professional Video products. In addition to standard service, it adds Bumper to Bumper Limited Accidental Coverage for five years, two-way expedited/next-day shipping, and two-day repair turnaround time. A Loaner Service is also provided, where Panasonic will loan you a replacement camera (shipped next day) if your product can't be repaired in two days. Additionally, Premium Service & Support provides you with two preventive maintenance sessions (one in year two and one in year four) and Limited Catastrophic Damage Coverage. CCD/MOS imagers have three years of parts and labor coverage. Proof of Purchase for your item is not required at time of service. Premium Service & Support must be purchased at time of product purchase. - Product Models Covered
- AG-CX350
AG-DVX200
AG-UX180
AG-UX90
AG-AC30
AG-HPX610
AG-CVF15G
AG-HPD24PJ
AJ-PX380
AJ-PX230
AJ-PX270
AJ-PX800
AJ-PD500
AJ-HVF21KG
AJ-CVF50
AJ-PG50
AW-HE130
AW-UE70
AW-HE40
AW-HE870
AW-RP120
AW-RP50
AW-HS50N
AK-HRP1000
AK-HRP1005
AK-HRP200
AK-HVF100
AK-HVF70 - Bump to Bumper Limited Accidental Coverage
- Bumper to Bumper Coverage applies to failures that occur in normal use. Limited coverage is provided for damage which occurs during or resulting from accident, mishandling, misapplication, modification, misuse, abuse, neglect, shipment, or similar scenarios. Examples of Bumper to Bumper Coverage would include connector damage, fuse damage, and camera side panel LCD monitor and button / knob failure.
- Limited Catastrophic Damage Coverage
- Catastrophic Damage is covered at a limited rate of $3,000 per event and is described as fire, smoke, water, or unintentional physical damage. Additional required service covered at standard parts plus labor rates per event.
- Not Covered
- Items not covered include normal cosmetic wear not affecting functionality, cables, batteries, option boards, and improper maintenance and modification by anyone other than Panasonic National Service Center or a Panasonic Authorized Service Provider.
Table of Contents
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