User Manual for Panasonic AJ-SVCPREM4 Premium Service & Support for Select Professional Video Products Click to enlarge the picture
Contents of the user manual for the Panasonic AJ-SVCPREM4 Premium Service & Support
- Product category: Camcorder Accessories Panasonic
- Brand: Panasonic
- Description and content of package
- Technical information and basic settings
- Frequently asked questions – FAQ
- Troubleshooting (does not switch on, does not respond, error message, what do I do if...)
- Authorized service for Panasonic Camcorder Accessories
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User manual for the Panasonic AJ-SVCPREM4 Premium Service & Support contain basic instructions
that need to be followed during installation and operation.
Before starting your appliance, the user manual should be read through carefully.
Follow all the safety instructions and warnings, and be guided by the given recommendations.
User manual is an integral part of any Panasonic product,
and if it is sold or transferred, they should be handed over jointly with the product.
Following the instructions for use is an essential prerequisite for protecting
health and property during use, as well as recognition of liability on the part of the manufacturer
for possible defects should you make a warranty claim. Download an official Panasonic user manual in which you will find instructions on how to install, use, maintain and service your product.
And do not forget – unsuitable use of a Panasonic product will considerably shorten its lifespan!
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Product description The Panasonic AJ-SVCPREM4 Premium Service & Support provides five years of standard service for select Panasonic Professional Video products. In addition to standard service, it adds Bumper to Bumper Limited Accidental Coverage for five years, two-way expedited/next-day shipping, and two-day repair turnaround time A Loaner Service is also provided, where Panasonic will loan you a replacement camera (shipped next day) if your product can't be repaired in two days. Additionally, Premium Service & Support provides you with two preventive maintenance sessions (one in year two and one in year four) and Limited Catastrophic Damage Coverage. CCD/MOS imagers have three years of parts and labor coverage. Proof of Purchase for your item is not required at time of service. Premium Service & Support must be purchased at time of product purchase and is not transferrable. - Product Models Covered
- AU-EVA1
AU-V35C1
AU-V35LT1
AU-V23HS1
AU-VREC1
AU-VCVF1G
AU-VCVF10
AK-UC4000
AK-UCU600
AJ-PX5000G
AK-HC5000
AK-HC3800
AK-UC3000
AK-UCU500
AK-UB300
AK-MSU1000
AK-HCU200
BT-4LH310P
AV-HS450
AV-HS410
AV-HS60C1
AV-HS60U
AV-HS60C2
AV-HS60U1P
AV-HS60C4P
AW-360B10GJ
AW-360C10GJ - Bump to Bumper Limited Accidental Coverage
- Bumper to Bumper Coverage applies to failures that occur in normal use. Limited coverage is provided for damage which occurs during or resulting from accident, mishandling, misapplication, modification, misuse, abuse, neglect, shipment, or similar scenarios. Examples of Bumper to Bumper Coverage would include connector damage, fuse damage, and camera side panel LCD monitor and button / knob failure.
- Limited Catastrophic Damage Coverage
- Catastrophic Damage is covered at a limited rate of $3,000 per event and is described as fire, smoke, water, or unintentional physical damage. Additional required service covered at standard parts plus labor rates per event.
- Not Covered
- Items not covered include normal cosmetic wear not affecting functionality, cables, batteries, option boards, and improper maintenance and modification by anyone other than Panasonic National Service Center or a Panasonic Authorized Service Provider.
Table of Contents
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