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User Manual for Polycom VVX401 Business Media IP Phone Click to enlarge the picture
Contents of the user manual for the Polycom VVX401 Business Media IP Phone
- Product category: Telephones Polycom
- Brand: Polycom
- Description and content of package
- Technical information and basic settings
- Frequently asked questions – FAQ
- Troubleshooting (does not switch on, does not respond, error message, what do I do if...)
- Authorized service for Polycom Telephones
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User manual for the Polycom VVX401 Business Media IP Phone contain basic instructions
that need to be followed during installation and operation.
Before starting your appliance, the user manual should be read through carefully.
Follow all the safety instructions and warnings, and be guided by the given recommendations.
User manual is an integral part of any Polycom product,
and if it is sold or transferred, they should be handed over jointly with the product.
Following the instructions for use is an essential prerequisite for protecting
health and property during use, as well as recognition of liability on the part of the manufacturer
for possible defects should you make a warranty claim. Download an official Polycom user manual in which you will find instructions on how to install, use, maintain and service your product.
And do not forget – unsuitable use of a Polycom product will considerably shorten its lifespan!
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Product description With an intuitive LCD color display, the VVX401 Business Media IP Phone makes it easy to streamline business operations. The color display feature a 320 x 240 resolution making it easier to see the caller ID and other functions. With a WebKit-based browser and support for Microsoft Exchange Calendars, the ability to receive meeting reminders and alerts, access to the corporate directory and messaging services, and built-in web applications you can keep up with all of your tasks right from your phones display. You can even control your VVX401 directly from your PC using your mouse and keyboard. This IP phone incorporates into existing IT infrastructure with support for open standards interoperability virtually eliminating the need to reconfigure your network. - Enhanced Voice Quality and Clarity
- The VVX401 delivers Polycom HD Voice quality for life-like conversations, while minimizing fatigue making calls more efficient and productive
- Maximize Productivity
- Give your front line staff an improved experience with this high quality twelve line color business media phone. The VVX401 improves personal productivity by complementing the workplace applications on the computer. Users can view and manage their Microsoft Exchange Calendars, receive meeting reminders and alerts, access the corporate directory and Instant Messaging/presence status right on their phone display, even while waiting for their PC to boot. They can also extend their PC's desktop to include the VVX401 phone's screen for mouse/keyboard navigation and interaction
- Easy Deployment and Operation
- The VVX401 phone is easy to deploy and simple to manage. Using an enterprise-grade, web-based, configuration method allows administrators to easily provision and maintain even a small number of phones throughout the entire organization.
- Customizable and Expandable
- The VVX401 phone provides personalized information at a glance, through built-in web applications and custom backgrounds. The VVX401 phone also comes ready for future expansion modules as your users' need and business grows.
- Open Standards Interoperability
- Designed for enhanced interoperability, the VVX401 leverages and complements the other existing IT investments in your business. With the broadest call server interoperability in the industry, the Polycom VVX401 mid-range business media phone can become the flexible and future-proof foundation for any organization's unified communications strategy
In the Box Polycom VVX401 Business Media IP Phone Handset with Handset Cord Network (LAN) Cable - CAT-5E Limited 1-Year Manufacturer Warranty Table of Contents
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Technical parametersPolycom VVX 401 Specs | User Interface | • Backlit 3.5" color LCD (320 x 240) resolution
• Voicemail support2
• WebKit-based Browser
• Adjustable base height
• Unicode UTF-8 character support Multilingual user interface including Chinese, Danish, Dutch, English (Canada/ US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish | | Audio Specifications | • Polycom HD Voice technology delivers life-like voice quality for each audio path- handset, the hands-free speakerphone, and the optional headset
• Polycom Acoustic Clarity technology providing full-duplex conversations, acoustic echo cancellation and background noise suppression
- Type 1 compliant (IEEE 1329 full duplex)
• Frequency response - 150 Hz - 7 kHz for handset, optional headset and handsfree speakerphone modes
• Codecs: G.711 (A-law and -law), G.729AB, G.722.1, G.722.1C, iLBC
• Individual volume settings with visual feedback for each audio path
• Voice activity detection
• Comfort noise generation
• DTMF tone generation (RFC 2833 and in-band)
• Low-delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment | | Compatibility | • Dedicated USB & RJ-9 headset ports
• Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
• Compliant with ADA Section 508 Subpart B 1194.23 (all)
• Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
• Compatible with commercially-available TTY adapter equipment | | Safety | • UL 60950-1
• CE Mark
• CAN/CSA C22.2 No 60950-1
• EN 60950-1
• IEC 60950-1
• AS/NZS 60950-1
• ICASA (add)
• CITC (add) | | Operating Humidity | 5 to 95% (non-condensing) | | Storage Temperature | -40 to 160°F / -40 to 70°C | | Call Functions | • 12 lines (programmable line keys)
• Shared call/bridged line appearance
• Busy Lamp Field (BLF)
• Flexible line appearance (one or more line keys can be assigned for each line extension)
• Distinctive incoming call treatment/ call waiting
• Call timer and call waiting
• Call transfer, hold, divert (forward), pickup
• Called, calling, connected party information
• Local three-way audio conferencing
• One-touch speed dial, redial
• Remote missed call notification
• Do not disturb function
• Electronic hook switch capable
• Local configurable digit map/dial plan | | Open Application Platform | • WebKit enabled full browser that supports HTML5, CSS, SSL security, and JavaScript
• Supports Polycom Apps SDK and API for third-party business and personal applications
• Bundled with Polycom UC Software:
- Corporate Directory Access using LDAP
- Visual Conference Management | | Network and Provisioning | • SIP Protocol Support
• SDP
• IETF SIP (RFC 3261 and companion RFCs)
• Two-port Gigabit Ethernet switch
- 10/100Base-TX across LAN and PC Ports
- Conforms to IEEE802.3-2005 (Clause 40) for Physical Media Attachment - Conforms to IEEE802.3-2002 (Clause 28) for Link Partner Auto-Negotiation
• Manual or dynamic host configuration protocol (DHCP) network setup
• Time and date synchronization using SNTP
• FTP/TFTP/HTTP/HTTPS server- based central provisioning for mass deployments
• Provisioning and call server redundancy supported
• QoS Support - IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
• VLAN-CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
• Network Address Translation (NAT)-support for static configuration and "Keep-Alive" SIP signaling
• RTCP and RTP support
• Event logging
• Syslog
• Hardware diagnostics
• Status and statistics reporting
• IPv4
• TCP
• UDP
• DNS-SRV | | Security | • 802.1X Authentication and EAPOL
• Media encryption via SRTP
• Transport Layer Security (TLS)
• Encrypted configuration files
• Digest authentication
• Password login
• Support for URL syntax with password for boot server address
• HTTPS secure provisioning
• Support for signed software executables | | Power | • Built-in auto sensing IEEE 802.3 af Power over Ethernet (Class 2)
• Energy-saving after hours mode
• External Universal AC Adapter (optional), 48 VDC; 12 W | | Approvals | • FCC Part 15 (CFR 47) Class B
• ICES-003 Class B
• EN55022 Class B
• CISPR22 Class B
• VCCI Class B
• EN55024
• EN61000-3-2; EN61000-3-3
• NZ Telepermit
• Korea KC3
• UAE TRA
• Russia GOST-R3
• Brazil ANATEL3
• Australia A & C Tick
• ROHS compliant | | Operating Temperature | 32 to 104°F / 0 to 40°C | | Dimensions | 7.5 x 6.0 x 7.0" / 19 x 15 x 18 cm | | Weight | 2.0 lb / 0.9 kg |
Rating70% users recommend this product to others. And what about you?
This product has already been rated by 31 owners. Add your rating and experience with the product.
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