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User Manual for Promise Technology 3-Year ServicePlus Part Replacement for Promise VESS J2000 Series Click to enlarge the picture
Contents of the user manual for the Promise Technology 3-Year ServicePlus Part Replacement
- Product category: NAS Warranties Promise Technology
- Brand: Promise Technology
- Description and content of package
- Technical information and basic settings
- Frequently asked questions – FAQ
- Troubleshooting (does not switch on, does not respond, error message, what do I do if...)
- Authorized service for Promise Technology NAS Warranties
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User manual for the Promise Technology 3-Year ServicePlus Part Replacement contain basic instructions
that need to be followed during installation and operation.
Before starting your appliance, the user manual should be read through carefully.
Follow all the safety instructions and warnings, and be guided by the given recommendations.
User manual is an integral part of any Promise Technology product,
and if it is sold or transferred, they should be handed over jointly with the product.
Following the instructions for use is an essential prerequisite for protecting
health and property during use, as well as recognition of liability on the part of the manufacturer
for possible defects should you make a warranty claim. Download an official Promise Technology user manual in which you will find instructions on how to install, use, maintain and service your product.
And do not forget – unsuitable use of a Promise Technology product will considerably shorten its lifespan!
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Product description The 3-Year ServicePlus Part Replacement for Promise VESS J2000 SeriesfromPromise Technology is an upgrade to VTrak's outstanding 3-Year limited advance replacement warranty, adding a rapid response onsite hardware parts replacement service. This service is available 24-hours a day, seven days a week for the entire warranty period. The plan is available for fully configured systems sold through Apple authorized channels as well as Windows and Linux qualified systems sold through Promise authorized channels. The ServicePlus Plan features the rapid dispatch and installation of critical replacement components. VTrak storage administrators can rest easy knowing they are backed by full 24-hour by seven-day onsite component replacement. In conjunction with Promise's 3-Year Standard Limited Warranty on the hardware and 24x7 Technical Support help line, this plan assures you the best available support to minimize downtime. Average response time can be as fast as four hours in most major metropolitan areas after failure. Simple instructions allow subscribers to register their service either online or over the phone. Thereafter, subscribers can track the status of their coverage and warranty through the Promise website. - Covers all field-replaceable hardware components
Table of Contents
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Technical parametersPromise Technology VJ2KSPNBDAAQ Specs Type | Service | Service Name | ServicePlus | Product Supported | Promise VESS J200 Series JBOD with Drives | Service Availability | 24 x 7 Technical Supports | Service Duration | 3 Year | Service Main Type | Replacement | Service Sub Type | Physical | Service Characteristic | Parts | Service Response Time | (Next Business Day) - Parts Replacement |
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This product has already been rated by 23 owners. Add your rating and experience with the product.
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