User manual
QNAP TS-431P 48TB 4-Bay NAS Enclosure

User Manual for QNAP TS-431P 48TB 4-Bay NAS Enclosure Kit with Seagate NAS Drives

• Product category: Network Attached Storage Drives QNAP
• Brand: QNAP
• Description and content of package
• Technical information and basic settings
• Frequently asked questions – FAQ
• Troubleshooting (does not switch on, does not respond, error message, what do I do if...)
• Authorized service for QNAP Network Attached Storage Drives

Product description

• QNAP TS-431P 4-Bay NAS Enclosure The TS-431P 4-Bay NAS Enclosure from QNAP is a powerful, yet affordable 4-bay NAS for middle-end small and home offices that can be used for backup, synchronization, remote access, and home entertainment with many feature-rich apps available, including Notes Station, QmailAgent, and Qcontactz. Its four drive bays are capable of supporting 3.5" SATA III (6 Gb/s) and SATA II (3 Gb/s) hard drives, as well as 2.5" SATA III (6 Gb/s) and SATA II (3 Gb/s) hard drives and SSDs.
  
  The TS-431P runs on the QTS 4.2 operating system, which is a browser-based operating system which helps to simplify managing your QNAP NAS. Its CPU is a dual-core 1.7 GHz ARM Cortex A15, fabricated by AnnapurnaLabs, and its 1GB of DDR3 RAM allows frequently-used files and applications to be quickly accessed. The NAS is capable of achieving read speeds of up to 223 MB/s and write speeds of up to 172 MB/s, as well as transfer speeds of over 190 MB/s with AES 256-bit full NAS volume encryption. It features three USB 3.0 ports Type-A which allows it to be connected to your Windows, Mac, or Linux/UNIX system. Network connectivity is achieved via two integrated Gigabit Ethernet ports, with link aggregation to increase the total data transmission potential. Failover and dual IP are also supported to ensure continuous system operations, and data may also be made remotely available through the free iOS and Android applications.
  
  The TS-431P is engineered for quiet operations, generating 19.5 dBA at low speeds. It operates on 100-240 VAC and includes two Ethernet cables, flathead screws for 3.5" and 2.5" drives, a power adapter, and a power cord. It is protected by a limited 2-year warranty.

  General Features

  Dual-Core Processor Delivers High Performance
  • Equipped with an AnnapurnaLabs Alpine AL-212 dual-core 1.7 GHz Cortex-A15 processor and 1GB DDR3 RAM, the TS-431P is a high-performance NAS for home, workgroups, and SOHO users, providing performance of up to 223 MB/s read & 172 MB/s write throughput. The TS-431P's enhanced hardware-based encryption and decryption engine provides transfer speeds of over 190 MB/s with AES 256-bit full NAS volume encryption, boosting system performance & security while helping to ensure the safety of sensitive personal data stored in the NAS. When used with a compatible 802.11ac or dual-band 2.4/5 GHz 802.11n USB Wi-Fi adapter, the TS-431P becomes a media center with high speeds for transferring a large amount of files and streaming bandwidth-intensive multimedia.
  QTS - Simple and Efficient
  • Thanks to the intuitive user interface of QTS, your NAS experience is smarter and smoother. Its modern flat design streamlines loading times, and the intelligent desktop allows you to find desired functions quickly, create desktop shortcuts or group shortcuts, monitor important system information on a real-time basis, and open multiple application windows to run multiple tasks concurrently, bringing greater working efficiency. QTS breaks the barriers of devices, platforms, and geography to bring optimized cloud experiences to you.
  High Efficiency with Dual LAN Support
  • The TS-431P supports multiple port-trunking modes, enabling administrators to set up link aggregation to help increase total data transmission potential. Failover and dual IP are also supported to help ensure continuous system operations. Supported port-trunking modes include: Balance-rr (Round-Robin), Active Backup, Balance XOR, Broadcast, IEEE 802.3ad, Balance-tlb (Adaptive Transmit Load Balancing), and Balance-alb (Adaptive Load Balancing).
  QmailAgent
  • QmailAgent is an online email client that helps you manage multiple email accounts, allowing you to access all of your emails and to easily switch between different accounts. It provides complete functionality for composing, reading, and organizing emails. You can even attach files, photos, and documents from the TS-431P when composing emails. iOS and Android users can use the QmailClient app to quickly check multiple email accounts with mobile devices, and to browse & send emails using the QmailAgent on their TS-431P. You can use QmailAgent together with Qsirch, which supports searching through the .eml files stored on the TS-431P, to make searching through and managing massive amounts of emails much easier.
  Qcontactz
  • Qcontactz with the high-capacity TS-431P helps you centrally store and manage contact information for colleagues, business partners, families, and friends. Other features include: importing from Google accounts, importing/exporting CSV or vCARD 3.0 files, automatic identification of frequently-used contacts, encryption for sensitive/confidential contact information, smart searching, and more. Qcontactz offers snapshot backups that enable you to revert to a previous version of your contacts list according to your needs. A companion app for Android phones and iPhone is also available for easy access to contacts. Qcontactz can also be used with QmailAgent to create email workflow environments.
  Backup Solutions to Secure Data
  • The TS-431P is a comprehensive centralized backup center for multiple files. The front panel USB port features a one-touch-copy function for you to instantly back up data on USB drives to the TS-431P or alternatively to back up data from the TS-431P to USB drives. You can use QNAP NetBak Replicator to back up files on Windows (including Outlook email archiving) to the TS-431P, or use Time Machine for Mac data backup. A wide range of third-party backup software (such as Acronis True Image and Symantec Backup Exec) are also supported to facilitate system backup and restoration.
  Disaster Recovery Solutions
  • Hybrid Backup Sync consolidates backup, restoration, and synchronization functions (using RTRR, rsync, FTP, CIFS/SMB) into a single app for easily transferring data to local, remote, and cloud storage spaces as a comprehensive data storage and disaster recovery plan. Supported cloud services include Amazon Glacier, Azure Storage, Google Cloud Storage, Google Drive, Microsoft OneDrive, Dropbox, Amazon Drive, Yandex Disk, Box, and Amazon S3/OpenStack Swift/WebDAV compatible services. Hybrid Backup Sync supports multi-version backup, flexible job scheduling, and file compression to save storage space, and more.
  Comprehensive Security Options
  • In open network environments, business data may be exposed in a potential hack. The TS-431P provides numerous security options, such as encrypted access, IP blocking, 2-step verification, and more. Administrators can also control the access rights of each user to different folders, preventing unauthorized access to important files. The TS-431P supports AES 256-bit encryption, preventing sensitive business data from unauthorized access and breach even if the hard drives or the entire system were stolen.
  Cross-Platform File Sharing, Centralized Data Storage
  • The TS-431P supports SMB/CIFS, NFS, and AFP protocols for file sharing across Windows, Mac, and Linux/UNIX networks. Data, logs, and ISO images of CDs and DVDs can be centrally stored on the TS-431P.
  Manage Your Files via the Internet
  • File Station brings conventional desktop-style file operations to web browsers, allowing you to upload, download, and manage files on your TS-431P wherever there is an Internet connection. Supporting file extraction, folder creation, and smart search for files and folders, File Station also allows you to easily share files via unique URLs protected with reliable security features, SSL, and password options. You can even directly browse and transfer files between the TS-431P and public cloud services like Google Drive, Dropbox, Microsoft OneDrive, Box, Yandex Disk, and Amazon Drive, open office files directly with a Google Chrome office extension, and also view your files on Google Docs or Office Online.
  Container Station - LXC and Docker Containers Inclusive
  • QNAP Container Station exclusively integrates LXC and Docker lightweight virtualization technologies, allowing you to operate multiple isolated Linux systems on the TS-431P, as well as download apps from the built-in Docker Hub Registry. It supports container import/export, permission settings, and an Online Document app for directly viewing, editing, and storing files of various types on your NAS (including Office documents, images, and text files). An informative dashboard and flexible user interface guides you in managing multiple containers, allowing you to enjoy the playground of virtual containers with the TS-431P.
  Private Cloud
  • In contrast to the limited storage space and potential security concerns of public cloud services, the TS-431P is advantageous for establishing a secure and large-capacity private cloud where you have full control over how your data is used and transmitted. The myQNAPcloud service allows remote access to files stored on the TS-431P, allowing you to play & share multimedia from the TS-431P or to conveniently check the system status from almost anywhere.
  File Synchronization Across Multiple Devices
  • Qsync turns your TS-431P into a safe, high-capacity data center for file synchronization. Any file uploaded to the TS-431P will be made available for all linked devices, such as computers, laptops, or mobile devices. Qsync is especially useful for frequent travelers to manage files and always have the most up-to-date files on different devices. Qsync provides multiple ways for file synchronization and group file sharing, greatly enhancing the flexibility of team projects and collaboration.
  Comprehensive Surveillance Solution
  • Surveillance Station is a professional network surveillance Video Management System (VMS) that offers a user-friendly management interface, over 3,000 compatible IP camera models, and expandable IP camera channel licenses. It supports real-time monitoring, video, and audio recording and playback with a wide range of customizable settings. You can also install the Vmobile app on your iOS or Android devices to manage the monitored channels anytime and anywhere, or install the Vcam mobile app to turn your device into a network camera to instantly record to your TS-431P. The TS-431P offers 2 free IP camera channels, and you can expand up to 25 channels by purchasing additional licenses.
  Photo Station
  • Photo Station makes photo sharing simple, and you can designate your own access right controls. Simply upload your photos to the TS-431P to create & organize your photo albums through a web browser, and share with your family and friends through social networking sites such as Facebook, Google+, Twitter, and Pinterest. With the Qfile and Qphoto mobile apps (for iOS and Android), you can also instantly upload your new photos from your mobile device to the TS-431P.
  Music Station
  • Music Station helps categorize your music collection and displays album covers to easily organize your personal playlists. Through the Music Station web player, you can enjoy your music virtually anytime and anywhere with a few clicks. Thousands of local and global online Internet radio programs are also built-into the Music Station for you to enjoy.
    
  • Stream via Airplay and DLNA for music throughout your home.
  • Listen to your favorite songs streamed from iTunes Server or play music via web browsers on your PC.
  • Listen to your music on mobile devices using the Qmusic app.
  Multi-Zone Multimedia Control
  • Use your TS-431P as a multi-zone multimedia system to fill every corner of your house with your choice of media. You can centrally manage and stream photos, music, and videos from the TS-431P to different rooms from a single device using Bluetooth & USB devices connected to the TS-431P (music streaming only), DLNA, Apple TV, and Chromecast. Every room member in different zones can enjoy the convenience and simplicity for media playback and multimedia storage. The TS-431P is also a powerful streaming machine with DLNA, Roku, Amazon Fire TV, and Google TV support with the support of Plex Media Server.
  24/7 Download Center
  • The TS-431P is also a download center for high-speed BT, Magnet, PT (Private Trackers), FTP/FTPS, and HTTP/HTTPS downloads, and supports loading RSS feeds. After you have finished setting your download tasks, you can turn off your computer and the TS-431P will silently finish downloading them. By installing the Qget app in your mobile devices, you can easily search download sources, download contents to the NAS, and manage download tasks on mobile devices from anywhere.
  Access and Enjoy with Tablets and Smartphones
  • The TS-431P is your private cloud storage that virtually enlarges the capacity of your mobile devices. Qfile allows you to access, upload, download, manage, and share NAS files as if you are carrying all of them in your pocket. If Qfile is installed on an iOS device, users can also browse videos & photos stored on the TS-431P and play via Apple TV. Qmanager lets you monitor & manage the TS-431P remotely and efficiently without turning on your PC. You can take and share digital notes with Qnotes, and enjoy and share music, photos, and videos on the TS-431P anywhere and anytime with Qmusic, Qphoto and Qvideo apps.
  Install-on-Demand Apps to Extend NAS Functionality
  • The built-in App Center provides various install-on-demand apps developed by QNAP and third-party developers, including tools for backup/sync, business, content management, communications, download, entertainment, and much more. It is also a centralized location for managing & updating installed apps, adding potentially limitless opportunities for the TS-431P.
  Energy-Saving Design
  • The TS-431P features an energy-efficient dual-core ARM processor that maintains high performance in system operations and is suitable for an always-online personal cloud without running up a high electricity bill. Additional energy-saving features include hard disk standby, scheduled power on/off, and Wake-on-LAN.
  NAS Management Tools
  • Instant Alert Notifications
    With the SMTP and SMS settings on the Turbo NAS, system administrators will get notifications via SMS or email if an error occurs.
    
    Resource Monitor
    Easily monitor CPU, memory, disk, and network bandwidth usage, as well as currently-running Turbo NAS apps and services.
    
    Wake-on-LAN
    Administrators can turn on the Turbo NAS via LAN to save energy and improve security.
    
    Scheduled Power on/off
    Administrators can flexibly set up the time of powering on/off the Turbo NAS, with a maximum of 15 schedules for setting powering on, off, or rebooting.
    
    S.M.A.R.T. & Advanced Hard Drive Health Scan (HHS)
    The Turbo NAS supports HDD S.M.A.R.T. (Self-Monitoring Analysis and Reporting Technology) which monitors the hard drive status, and sends out email notifications for administrators to take action. The HHD Health Scanning technology can also examine hard drive status and prevent possible data loss.
    
    Comprehensive Event Logs
    The Turbo NAS supports Syslog server that collects logs from various connected devices over the Internet and saves the data, enabling centralized log management with greater efficiency.
  UPC: 885022011834
• 4 x Seagate 12TB IronWolf 7200 rpm SATA III 3.5" Internal NAS HDD Store your critical data on the 12TB IronWolf 7200 rpm SATA III 3.5" Internal NAS HDD from Seagate. The IronWolf is designed for corporate environments that utilize multi-drive systems and servers. The NAS hard drive provides an ample storage capacity of 12TB and is built to withstand 24 x 7 operations. It is outfitted with a SATA III interface and mounted in an available 3.5" drive bay. Other notable features include a 7200 rpm spin rate and 256MB of cache to deliver a maximum sustained data transfer rate of 210 MB/s.
  • AgileArray is built for dual-plane balancing and RAID optimization in multi-bay environments with advanced power management
  • IronWolf performance provides limited lag times or downtime for users during high traffic time for the NAS
  • Drive balance with Rotational Vibration (RV) sensors manage multi-bay vibration for long-term consistent performance and reliability
  • IronWolf provides 256MB of cache memory allowing your NAS to serve data faster
  • Enables user workload rate of 180TB/year
  • Designed for always-on, always-accessible 24×7 performance
  UPC: 763649123386

• TS-431P 4-Bay NAS Enclosure
• 2 x Ethernet Cables
• Flathead Screws for 3.5" HDDs
• Flathead Screws for 2.5" HDDs
• Power Adapter
• Power Cord
• Limited 2-Year Warranty

• 4 x Seagate - 12TB IronWolf 7200 rpm SATA III 3.5" Internal NAS HDD

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Technical parameters

• QNAP TS-431P 4-Bay NAS Enclosure

  Number of Bays	4 x 2.5"/3.5"
  Media Card Slots	None
  Connections	2 x RJ45 (Gigabit Ethernet) 3 x USB Type-A (USB 3.1 Gen 1 (5 Gb/s))
  Compatible Drive Interface	SATA III
  Hot-Swap Support	Yes

  Total Raw Capacity	None
  Type	None
  Flash Memory	512 MB NAND

  Processor	ARM Cortex-A15 Dual-Core
  Clock Speed	Base: 1.7GHz
  Total Installed Memory	1 GB DDR3

  Supported Protocols	AFP CIFS/SMB FTP FTPS HTTP HTTPS IPv4 IPv6 L2TP/IPSec NFS OpenVPN PPTP SFTP SMSC SMTP SNMP SSH Telnet iSCSI
  iSCSI LUN	256
  iSCSI Target	256

  Installed Operating System	QTS 4.2
  File System Formats Supported	External: EXT3, EXT4, FAT32, HFS+, NTFS Internal: EXT4
  Supported Browsers	Chrome, Firefox, Internet Explorer, Safari
  Supported Languages	Brazilian Portuguese Czech Danish Dutch English Finnish French German Greek Hungarian Italian Japanese Korean Norwegian Polish Romanian Russian Simplified Chinese Spanish Swedish Thai Traditional Chinese Turkish

  Power Consumption	26.7 W (Typical) 11.65 W (Standby)
  Power Source	AC Adapter
  AC Input Power	100 to 240 VAC, 50 / 60 Hz
  DC Input Power	90 VDC

  Encryption	128-Bit AES, 256-Bit AES
  Security Features	Kensington Security Slot
  VPN Server Connections	30

  Operating Temperature	32 to 104°F / 0 to 40°C
  Operating Humidity	5 to 95%

  Cooling	1 x PWM 120 mm Fan
  Noise Level	19.5 dBA
  Status Monitoring	LED Indicator
  Dimensions	6.7 x 6.3 x 8.6" / 168.9 x 160.0 x 218.9 mm
  Weight	6.6 lb / 3.0 kg

  Box Dimensions (LxWxH)	12.6 x 12.0 x 9.9"

• 4 x Seagate 12TB IronWolf 7200 rpm SATA III 3.5" Internal NAS HDD

  Drive Capacity	12.00 TB
  Cache Memory	256 MB

  Interface	SATA III (6 Gb/s)
  Maximum Read Speed	210 MB/s

  Drive Type	HDD
  Form Factor	3.5"

  Spindle Speed (RPM)	7200 RPM

  Mean Time Between Failures (MTBF)	1000000.00 Million Hours
  Non-Recoverable Read Errors per Bits Read	1 in 1015

  Power Draw	0.8 W (Standby) 0.8 W (Idle)
  Supported Voltage	5 VDC, 12 VDC
  Current	1.8 A at 12 VDC

  Operating Shock	70 G / 2.0 ms
  Storage Shock	250 G / 2.0 ms
  Operating Temperature	41 to 158°F / 5 to 70°C
  Storage Temperature	-40 to 158°F / -40 to 70°C

  Dimensions (W x H x D)	4.0 x 1.0 x 5.8" / 101.6 x 25.4 x 147.3 mm
  Weight	1.6 lb / 0.7 kg

  Box Dimensions (LxWxH)	7.8 x 6.0 x 2.4"

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