User Manual for QNAP TS-963X 9-Bay NAS Enclosure Click to enlarge the picture
Contents of the user manual for the QNAP TS-963X 9-Bay NAS Enclosure
- Product category: NAS Enclosures QNAP
- Brand: QNAP
- Description and content of package
- Technical information and basic settings
- Frequently asked questions – FAQ
- Troubleshooting (does not switch on, does not respond, error message, what do I do if...)
- Authorized service for QNAP NAS Enclosures
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User manual for the QNAP TS-963X 9-Bay NAS Enclosure contain basic instructions
that need to be followed during installation and operation.
Before starting your appliance, the user manual should be read through carefully.
Follow all the safety instructions and warnings, and be guided by the given recommendations.
User manual is an integral part of any QNAP product,
and if it is sold or transferred, they should be handed over jointly with the product.
Following the instructions for use is an essential prerequisite for protecting
health and property during use, as well as recognition of liability on the part of the manufacturer
for possible defects should you make a warranty claim. Download an official QNAP user manual in which you will find instructions on how to install, use, maintain and service your product.
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Product description Built with several QNAP technologies, including VJBOD, Container Station, and Virtualization Station, the TS-963X 9-Bay NAS Enclosure from QNAP has the potential to empower a wide range of business applications and can also be easily expanded to fit future data storage requirements. Designed for small- and medium-sized businesses, it is powered by a 2.0 GHz AMD GX-420MC Quad-Core processor and 2GB of DDR3L RAM, which can be upgraded to 16GB.
Network connectivity is achieved using one 10GbE port, which supports speeds of 10 Gb/s, 5 Gb/s, 2.5 Gb/s, 1 Gb/s, and 100 Mb/s, plus one Gigabit Ethernet port. The 10GbE port can drive file transfers with sequential reads of up to 779 MB/s and sequential writes up to 569 MB/s, while encrypted file transfers deliver read speeds of up to 508 MB/s and write speeds of up to 513 MB/s.
This 9-bay enclosure has 5 drive bays that can natively house both 3.5" and 2.5" SATA III hard drives or SSDs, plus four 2.5" SATA III drive bays that use SSDs for caching with auto tiering that continuously optimizes storage utilization across high-performance SSDs and high-capacity SATA drives. Using the two 5 Gb/s USB 3.0 Type-A ports and two 480 Mb/s USB 2.0 Type-A ports, this QNAP NAS can be connected to other QNAP devices, including one UX-800P and/or UX-500P expansion enclosures. Additionally, the TS-963X is validated with AES-NI and 140-2 AES 256-bit encryption, helping to prevent sensitive business data from unauthorized access and breaches.
QNAP has engineered this NAS to support JBOD and single disk modes, plus a variety of RAID modes, including RAID 0, 1, 5, 6, 10, 50, and 60, each of which offer data redundancy, speed, or a combination of both. For those who do not need the benefits of a RAID, JBOD, and single disk modes are also available. This NAS operates using an included 120W AC adapter and includes two Ethernet cables, a power cord, flat head screws for 3.5" HDDs, and flat head screws for 2.5" HDDs. Protection is provided by a limited 2-year warranty. General Features - Improved Performance for Your Applications
- The TS-963X is equipped with an embedded 2.0 GHz AMD G-Series GX-420MC Quad-Core processor with a high-performance, low-power, system-on-chip (SoC) design which delivers great performance and high-power efficiency. The 2GB of DDR3L system memory can be upgraded to 16GB to further boost system performance. With four built-in 2.5" druve bays for SSDs and a 10GBASE-T port, the read/write throughput can reach up to 779 / 569 M/s (unencrypted) and 508 / 513 MB/s (AES-256 volume encryption with AES-NI acceleration).
- Built-in 10GBASE-T Port for Accelerated Workflows
- The TS-963X supports the out-of-box 10GbE connectivity with a built-in 10GBASE-T port that supports five speeds (10G / 5G / 2.5G / 1G / 100M). The 10GBASE-T port utilizes the Aquantia AQtion™ AQC107, an enterprise-class multi-gigabit Ethernet controller, which lets you quickly perform more applications such as database transfers, virtual machine storage, and big data backups.
- Upgrade Your IT Environment with QNAP's 10 GbE Switch
- QNAP 10GbE/NBASE-T unmanaged switches allow you to upgrade your network environment at a cost-effective price. With a 10GbE network, you can enjoy fast transfer speeds, empower bandwidth-demanding tasks like virtualization, and enable simultaneous real-time access to large NAS-based files using multiple workstations (good for video editing and multimedia). QNAP also provides a 10GbE PCIe network expansion card for Windows/Linux systems to take advantage of high-speed LAN environments.
- Boost Performance with SSDs and Qtier
- The TS-963X comes with four dedicated 2.5" drives bays that are made for installing SSDs. With SSDs, you can enable Qtier which offers both tiered storage and cache-like mechanisms for both volumes and iSCSI LUNs. This allows the TS-963X to be further accelerated to meet the performance requirements of demanding applications such as virtualization.
- High-Flexibility Virtualization and Virtual Switches
- The TS-963X supports versatile virtualization technologies such as containers (LXC and Docker) and virtual machines (VMs), so you can migrate existing applications to or deploy new solutions on the TS-963X. Virtual switches support several modes for connecting containers, VMs, NAS, and physical network interfaces for flexibly deploying business IT infrastructure while ensuring high security.
- Secure Your Data with Snapshots and Hybrid Backup Sync
- A complete disaster recovery plan requires multiple layers of data protection and backups. The TS-963X can use snapshots to record the state of files and changes to them at the block level, so you can quickly revert to previous versions should an accident (such as deletion or malware attack) occur. For added data security, the Hybrid Backup Sync app can help back up, restore, and sync files to/from local external devices, remote NAS, and public cloud services.
- File Exchange with Cross-Platform File Sharing and Qsync
- The TS-963X supports SMB/CIFS, NFS, and AFP protocols for file sharing across Windows, Mac, and Linux/UNIX networks. Data can be centrally stored and protected by rigid security measures provided by the TS-963X. The Windows AD and LDAP services enable system administrators to configure user permissions by using an existing Windows AD server, LDAP server, or built-in LDAP service. To sync data across devices, including mobile phones and tablets, simply install Qsync Central on the NAS and Qsync clients on other devices to enjoy a fast, private, secure, and real-time file sync service.
- More Possibilities, Endless Apps
- The TS-963X is powered by QTS, an intelligent, app-driven operating system that provides key functionality such as Qtier, RAID 50/60 support, Qboost, OCR Converter, and much more. The QTS App Center also provides a wide range of QNAP and trusted third-party apps to boost the functionality and possibilities of the TS-963X, including QVR Pro, Mattermost, Acronis True Image, Domotz, and more.
- Reliable, High-Performance Storage for Virtualization
- The TS-963X supports block-based iSCSI LUN that provides a more reliable and isolated environment than file-based LUN. Supporting VMware, Citrix, Microsoft Hyper-V, and Windows Server 2016, the TS-963X provides a high-performance, reliable, and affordable storage solution for virtualization environments. VMware VAAI and Microsoft ODX are also supported to increase performance by offloading server loading for ESXi server and Hyper-V respectively, and supporting QNAP vSphere Client plug-in and QNAP SMI-S provider with enhanced operational efficiency and management in virtualization applications.
- Create a Professional Surveillance System
- The TS-963X provides an intelligent surveillance management system for managing real-time monitoring, video & audio recording, and playback to safeguard your work environment. You can even use USB webcams as affordable IP cameras with the free QUSBCam2 app. The TS-963X also supports QVR Pro, the next-generation QNAP NVR system, that allows you to arrange a dedicated, independent storage space for surveillance data on the NAS and leverage the advantages of scalability and storage manageability from QTS.
Note: QVR Pro supports 8 free channels for surveillance monitoring (expandable to 128 channels with additional channel license purchase). - Protect Your Data with Encryption and Other Security Features
- The AMD Embedded G-Series GX-420MC processor inside the TS-963X features hardware-accelerated encryption, and is capable of encrypting volumes, shared folders, and/or LUN with AES-256 encryption without sacrificing performance. Other security features include 2-step authentication, IP address filtering, virus and malware scanners, and much more. You can also set permissions for users and folders to block access from unauthorized users and apps.
- User-Friendly Expansion for Future Storage Needs
- As your business grows, so does your storage requirements. The storage capacity of the TS-963X can be expanded by using QNAP VJBOD technology that allows the TS-963X to be expanded using the unused storage capacity from another QNAP NAS, or by using up to one UX-800P and/or UX-500P expansion enclosures.
UPC: 885022014958 In the Box QNAP TS-963X 9-Bay NAS Enclosure 2 x Ethernet Cables 120W AC Adapter Power Cord Flat Head Screws for 3.5" HDDs Flat Head Screws for 2.5" HDDs Limited 2-Year Warranty More info from QNAP Table of Contents
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Technical parametersQNAP TS-963X-2G-US Specs | | | CPU | 2.0 GHz AMD G-Series GX-420MC Quad-Core | | Encryption Acceleration | AES-NI | | System Memory | 2 GB DDR3L (1 x 2 GB) | | Maximum Memory | 16 GB (2 x 8 GB) | | Memory Slots | 2 x SO-DIMM slots | | Drive Bays | 5 x 3.5"/2.5" SATA III 6 Gb/s bays
4 x 2.5" SATA III 6 Gb/s bays | | Gigabit Ethernet Port | 1 x RJ45 | | 10 Gigabit Ethernet Port | 1 x RJ45 10GBASE-T, supporting 10G/5G/2.5G/1G/100M speeds
Note: Please use Cat 6a or Cat 7 LAN cables to achieve 10GbE speed over longer distance (not included) | | USB Port | 2 x USB 3.0 Type-A (1 front, 1 rear)
2 x USB 2.0 Type-A (rear) | | Audio | 3.5 mm line-out jack, speaker, and alarm buzzer | | Buttons | Power, One Touch Copy, and Reset | | Security Slot | Kensington security slot | | Form Factor | Tower | | Power Consumption | HDD Standby: 35.6 4W
In Operation: 53.06 W | | Sound Level | Sound pressure (LpAm): 17.3 dBA | | Operating Temperature | 32 to 104°F / 0 to 40°C | | Relative Humidity | 5 to 95% RH non-condensing, wet bulb: 81°F / 27°C | | Power Supply Unit | 120 W external adapter, 100-240 VAC | | Fan | 1 x 14 cm smart Fan (12 VDC) | | Dimensions | 7.17 x 8.86 x 8.82" / 182.12 x 225.04 x 224.03 mm | | Weight | 7.78 lb / 3.53 kg | | | | Operating System | QTS 4.3.4 (embedded Linux) | | Client Operating Systems | Apple Mac OS 10.7 or later Linux and UNIX Microsoft Windows 7, 8, and 10 Microsoft Windows Server 2003, 2008 R2, 2012, 2012 R2, and 2016 | | Supported Browsers | Apple Safari 7 or later
Google Chrome
Microsoft Internet Explorer 10 or later
Mozilla Firefox | | Supported Languages | Chinese (Traditional & Simplified), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Romanian, Russian, Spanish, Swedish, Thai, and Turkish | | File System | Internal Hard Drive
EXT4
External Hard Drive
EXT3, EXT4, NTFS, FAT32, HFS+, and exFAT
Note: To use exFat you must purchase an exFAT driver license from License Center | | Network & Virtual Switch | - TCP/IP: Dual stack (IPv4 and IPv6)
- Jumbo frame (failover, multi-IP settings, port trunking/NIC teaming) - DHCP server and client
- USB Wi-Fi adapter (Note: This feature does not support ad hoc networks because of security considerations)
- Virtual switch
Virtual switch editing in Virtualization Station Combining virtual machines and containers in the same virtual switch Network Address Translation (NAT) Spanning Tree Protocol (STP) | | Security | Network access protection with auto-blocking (SSH, Telnet, HTTP(S), FTP, CIFS/SMB, and AFP) Host access control for shared folders (CIFS/SMB) 140-2 validated AES 256-bit volume-based and shared folder data encryption (FIPS) 256-bit external drive encryption (AES) Importing of SSL certificates from Let's Encrypt Instant alerts through email, SMS, push service, and audio 2-step verification | | QVPN Service | QVPN Server
- Secure remote access with PPTP, L2TP/IPSec, and OpenVPN VPN services
- Support for a maximum of 100 clients
- Support for domain users
VPN Client
- Supports PPTP, L2TP/IPSec, and OpenVPN VPN protocols
- OVPN file importing for creation of OpenVPN connections
Easy VPN connection (Windows VPN utility)
Note: QVPN combines an integrated VPN Server, a VPN client, and L2TP/IPSec VPN services. | | iSCSI (IP SAN) | iSCSI targets with multiple LUNs per target (Note: The maximum number of targets is 256) LUN mapping and masking Online LUN capacity expansion SPC-3 persistent reservation MPIO & MC/S iSCSI Extensions for RDMA (iSER) with VMware ESXi (Note: This feature requires a compatible Mellanox network card) iSCSI LUN backup, one-time snapshot, and restoration Virtual disks using iSCSI initiator (Note: The maximum number of virtual disks is eight) Stack chaining master | | | | Package Weight | 11.05 lb | | Box Dimensions (LxWxH) | 15.0 x 13.5 x 10.0" |
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