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RED DIGITAL CINEMA RED ARMOR Coverage

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User Manual for RED DIGITAL CINEMA RED ARMOR Coverage Program for DSMC2 BRAIN

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RED DIGITAL CINEMA RED ARMOR Coverage Program for DSMC2 BRAIN Contents of the user manual for the RED DIGITAL CINEMA RED ARMOR Coverage
  • Product category: Camcorder Accessories RED DIGITAL CINEMA
  • Brand: RED DIGITAL CINEMA
  • Description and content of package
  • Technical information and basic settings
  • Frequently asked questions – FAQ
  • Troubleshooting (does not switch on, does not respond, error message, what do I do if...)
  • Authorized service for RED DIGITAL CINEMA Camcorder Accessories

User manual for the RED DIGITAL CINEMA RED ARMOR Coverage contain basic instructions that need to be followed during installation and operation. Before starting your appliance, the user manual should be read through carefully. Follow all the safety instructions and warnings, and be guided by the given recommendations. User manual is an integral part of any RED DIGITAL CINEMA product, and if it is sold or transferred, they should be handed over jointly with the product. Following the instructions for use is an essential prerequisite for protecting health and property during use, as well as recognition of liability on the part of the manufacturer for possible defects should you make a warranty claim. Download an official RED DIGITAL CINEMA user manual in which you will find instructions on how to install, use, maintain and service your product.

And do not forget – unsuitable use of a RED DIGITAL CINEMA product will considerably shorten its lifespan!



Product description

Extend your RED DSMC2 camera warranty and service coverage with the RED ARMOR Coverage Program for DSMC2 BRAIN. This program is for new DSMC2 cameras and offers an additional two years of standard parts and labor coverage totaling three or four years, dependent upon the initial warranty.

This upgrade coverage program covers DSMC2 cameras such as the DSMC2 MONSTRO, DSMC2 HELIUM, DSMC2 GEMINI, DSMC2 DRAGON-X, EPIC-W/M/X, SCARLET-W/X, RED RAVEN, WEAPON CF, and WEAPON (limited edition) cameras, as well as RED ROCKET-X.

This coverage is for a single camera and is not transferable between cameras or customers. See below for the cameras that are eligible for coverage under this program and their total warranty length.
    Eligible Cameras
  • Camera model: Original warranty, total warranty with extension
    • DSMC2 MONSTRO: 2-year warranty, 4 years total
    • DSMC2 MONSTRO Monochrome: 2-year warranty, 4 years total
    • DSMC2 HELIUM: 2-year warranty, 4 years total
    • DSMC2 HELIUM Monochrome: 2-year warranty, 4 years total
    • DSMC2 GEMINI: 2-year warranty, 4 years total
    • DSMC2 DRAGON-X: 2-year warranty, 4 years total
    • WEAPON 8K VV: 2-year warranty, 4 years total
    • WEAPON 8K S35: 2-year warranty, 4 years total
    • WEAPON CF 6K: 2-year warranty, 4 years total
    • WEAPON MG 6K: 1-year warranty, 3 years total
    • EPIC-W 8K S35: 1-year warranty, 3 years total
    • EPIC-W 5K S35: 1-year warranty, 3 years total
    • SCARLET-W 5K: 1-year warranty, 3 years total
    • SCARLET-W 5K Monochrome: 1-year warranty, 3 years total
    • RED RAVEN 4.5K: 1-year warranty, 3 years total
    • EPIC-M CF DRAGON: 2-year warranty, 4 years total
    • EPIC-M DRAGON: 2-year warranty, 4 years total
    • EPIC-M DRAGON Monochrome: 2-year warranty, 4 years total
    • EPIC-X DRAGON: 1-year warranty, 3 years total
    • SCARLET-X DRAGON: 1-year warranty, 3 years total
    • EPIC-X MYSTERIUM-X: 1-year warranty, 3 years total
    • SCARLET-X MYSTERIUM-X: 1-year warranty, 3 years total
    • EPIC-M MYSTERIUM-X: 2-year warranty, 4 years total
    • RED ROCKET-X: 2-year warranty, 3 years total
    Coverage Details
    • Standard parts and labor warranty
    • Extended coverage by two years
    • Each BRAIN is eligible for only one RED ARMOR warranty plan over the life of the BRAIN
    • Purchase with new camera only; not eligible after camera usage
    • Contact RED to upgrade DSMC2 cameras from active RED ARMOR coverage to RED ARMOR-W coverage for additional sensor swap service and damage coverage, as a discount may apply
    • Coverage is non-transferable between cameras or customers
Table of Contents




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