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User Manual for WD My Cloud EX2 Ultra 20TB 2-Bay Personal Cloud Storage Server Click to enlarge the picture
Contents of the user manual for the WD My Cloud EX2 Ultra 20TB
- Product category: Network Attached Storage Drives WD
- Brand: WD
- Description and content of package
- Technical information and basic settings
- Frequently asked questions – FAQ
- Troubleshooting (does not switch on, does not respond, error message, what do I do if...)
- Authorized service for WD Network Attached Storage Drives
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User manual for the WD My Cloud EX2 Ultra 20TB contain basic instructions
that need to be followed during installation and operation.
Before starting your appliance, the user manual should be read through carefully.
Follow all the safety instructions and warnings, and be guided by the given recommendations.
User manual is an integral part of any WD product,
and if it is sold or transferred, they should be handed over jointly with the product.
Following the instructions for use is an essential prerequisite for protecting
health and property during use, as well as recognition of liability on the part of the manufacturer
for possible defects should you make a warranty claim. Download an official WD user manual in which you will find instructions on how to install, use, maintain and service your product.
And do not forget – unsuitable use of a WD product will considerably shorten its lifespan!
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Product description With a 1.3 GHz Marvell ARMADA 385 Dual-Core processor, the My Cloud EX2 Ultra 20TB 2-Bay Personal Cloud Storage Server from WD has the processing power necessary to manage and distribute files across a variety of platforms. Accompanying the enhanced dual-core processor is 1GB of DDR3 RAM to ensure multiple tasks can be carried out without causing the system to lag. The My Cloud EX2 Ultra comes pre-populated with two WD Red 10TB 3.5" hard drives for a total storage capacity of 20TB. This storage can be configured RAID 0 for enhanced performance, RAID 1 for redundancy, JBOD, or spanning to suit your specific storage needs.
Once configured, WD offers a variety of features to make it easier to manage and stream your content directly from the My Cloud EX2 Ultra. With the My Cloud app and MyCloud.com, users can access and manage files from virtually anywhere via a computer, Android, or iOS device. WD Sync simplifies the process of syncing media across different devices to ensure data is constantly backed up. The EX2 Ultra can even stream content to mobile devices, game consoles, and more, as it supports the Plex Media Server application. The capabilities of this storage server don't stop there thanks to third-party app support, complete with a full suite of applications to suit the needs of a wide variety of users. Included with this My Cloud EX2 is an Ethernet cable. Protection is provided by a limited 3-year warranty. General Features - Centralized Network Storage
- Organize your entire media collection, photos, and files in one central network location.
- Access from Anywhere
- Save, access, and stream your content from almost anywhere you have an Internet connection with the My Cloud mobile app or MyCloud.com web access.
- Robust Data Protection
- Multiple RAID and backup options to help protect all your valuable media, photos, and important files.
- Powered by My Cloud OS 3
- WD's My Cloud OS 3 comes with a variety of tools and apps to give you complete control of your media. Create a custom folder to share your favorite content. Automatically sync your data between all your computers, so you know your content is always up-to-date. And easily transfer content between your NAS and a supported cloud service like Dropbox, OneDrive, or Google Drive.
- Designed for Smooth Streaming
- Upgraded with a powerful 1.3 GHz Marvell ARMADA 385 Dual-Core processor, you'll get fast transfer rates for high performance streaming. It also comes with 1GB of DDR3 memory, so you can multitask with ease.
- Simplified File and Folder Sharing
- Customize how you share by using public or private links. With a public link, you can share your content so anyone can see it. Using a private link, you can grant a user limited or full-access and securely collaborate with anyone.
- Centralize, Organize, and Stream with Plex
- The Plex Media Server keeps all your photos, videos, and music organized and prepared for streaming to your PC, mobile device, game console, or other certified media player. Enrich your media with plot summaries, posters, and album covers, and enjoy it from home or on the go.
- Sync Your Content
- With WD Sync, you can automatically synchronize your media and files across your computers and your My Cloud device, so you can be confident your content is always up to date and accessible with all your devices.
- Auto Backup for All Your Computers
- With WD SmartWare Pro backup software, you can customize when and where the content on all the PCs on your network is saved, while Mac users have full access to Apple Time Machine for personalized backups. You can even automatically back up your data to a separate My Cloud NAS device or any supported cloud service.
- Third-Party App Support
- The My Cloud EX2 Ultra supports a full suite of popular applications for a personalized experience. Using apps like Plex, Milestone Arcus Surveillance, Dropbox, WordPress, and more, you can customize your NAS for your own specific needs.
- Featuring WD Red NAS Drives
- The My Cloud EX2 Ultra comes pre-configured with WD Red hard drives, specifically built for NAS systems to provide improved performance within 24x7 environments. The My Cloud EX2 Ultra is also available in a diskless version, so you can create a custom NAS with compatible hard drives.
- Volume Encryption
- Equipped with 256-bit AES volume encryption, it helps to secure your stored files across your entire network. Whether you're using a PC or a Mac, your content is protected.
- Multiple RAID Options
- With the RAID settings of the My Cloud EX2 Ultra, you can customize your system with the configuration that's best for you. Use RAID 0 for enhanced performance, RAID 1 for mirrored data protection, or a JBOD / spanning structure for non-RAID configurations.
UPC: 718037858319 In the Box WD My Cloud EX2 Ultra 20TB 2-Bay Personal Cloud Storage Server (2 x 10TB) Ethernet Cable AC Power Adapter Limited 2-Year Warranty Table of Contents
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Technical parametersWD EX2 Ultra Specs | | | CPU | 1.3 GHz Marvell ARMADA 385 Dual-Core | | Total Installed Memory | 1 GB DDR3 | | | | Total Raw Capacity | 20 TB | | Included Drives | 2 x 10 TB 3.5" HDD | | | | Number of Bays | 2 x 3.5" | | Connections | 1 x RJ45 (Gigabit Ethernet)
2 x USB Type-A (USB 3.1 Gen 1 (5 Gb/s)) | | RAID Modes | RAID 0, 1, JBOD | | Link Aggregation and Failover Support | Yes | | | | Supported Protocols | AFP
CIFS/SMB
DFS
FTP
SFTP
SSH
WebDAV
iSCSI | | iSCSI Support | Yes | | | | Supported File Systems | EXT2, EXT3, EXT4, FAT, FAT32, HFS+, NTFS | | | | AC Input Power | 100 to 240 VAC, 50 / 60 Hz | | DC Input Power | 12 VDC at 4 A | | | | Operating Temperature | 32 to 95°F / 0 to 35°C | | Storage Temperature | -40 to 158°F / -40 to 70°C | | | | Dimensions | 6.8 x 6.1 x 3.9" / 17.1 x 15.5 x 9.9 cm | | | | Package Weight | 6.85 lb | | Box Dimensions (LxWxH) | 11.8 x 9.3 x 7.1" |
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