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WD My Cloud EX2 Ultra 2TB

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User Manual for WD My Cloud EX2 Ultra 2TB 2-Bay Personal Storage Server Kit with Drives

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WD My Cloud EX2 Ultra 2TB 2-Bay Personal Storage Server Kit with Drives Contents of the user manual for the WD My Cloud EX2 Ultra 2TB
  • Product category: Network Attached Storage Drives WD
  • Brand: WD
  • Description and content of package
  • Technical information and basic settings
  • Frequently asked questions – FAQ
  • Troubleshooting (does not switch on, does not respond, error message, what do I do if...)
  • Authorized service for WD Network Attached Storage Drives

User manual for the WD My Cloud EX2 Ultra 2TB contain basic instructions that need to be followed during installation and operation. Before starting your appliance, the user manual should be read through carefully. Follow all the safety instructions and warnings, and be guided by the given recommendations. User manual is an integral part of any WD product, and if it is sold or transferred, they should be handed over jointly with the product. Following the instructions for use is an essential prerequisite for protecting health and property during use, as well as recognition of liability on the part of the manufacturer for possible defects should you make a warranty claim. Download an official WD user manual in which you will find instructions on how to install, use, maintain and service your product.

And do not forget – unsuitable use of a WD product will considerably shorten its lifespan!



Product description

This Kit combines the diskless WD My Cloud EX2 Ultra 2-Bay Personal Cloud Storage Server with two 1TB 3.5" Internal NAS Hard Drives to offer a total capacity of 2TB for all your network-connected devices. This kit is created to back up data from local networked systems as well as mobile devices such as smartphones and tablets via a downloadable My Cloud app. You can also use it to create a cloud to share photos and files with others utilizing the Internet. In addition, the included NAS drives come with 64MB of cache per drive and run reliably 24/7 so you can have always-available data.

The My Cloud EX2 Ultra storage server comes with two hot-swappable bays that lets you simply insert the 1TB drives into it and utilize a variety of RAID configurations including RAID 0, 1, JBOD, and spanning modes to suit your specific storage needs. For performance, it sports a dual-core 1.3 GHz processor and 1GB of DDR3 RAM to manage the data while keeping your sensitive files secure with 256-bit AES volume encryption. There are also two USB 3.0 ports for storage expansion as well as a Gigabit Ethernet port, which quickly distributes the data across a variety of platforms.
  • WD My Cloud EX2 Ultra 2-Bay Personal Cloud Storage Server (Diskless) With a 1.3 GHz Marvell ARMADA dual-core processor, the diskless My Cloud EX2 Ultra 2-Bay Personal Cloud Storage Server from WD has the processing power necessary to manage and distribute files across a variety of platforms. Accompanying the enhanced dual-core processor is 1GB of DDR3 RAM to ensure multiple tasks can be carried out without causing the system to lag. The diskless My Cloud EX2 Ultra comes with no drives giving you the freedom to pick the right drives to suit your storage needs. The drives you choose can be configured RAID 0 for enhanced performance, RAID 1 for redundancy, JBOD, or spanning to suit your specific storage needs.

    Once configured, WD offers a variety of features to make it easier to manage and stream your content directly from the My Cloud EX2 Ultra. With the My Cloud app and MyCloud.com, users can access and manage files from virtually anywhere via a computer, Android, or iOS device. WD Sync simplifies the process of syncing media across different devices to ensure data is constantly backed up. The EX2 Ultra can even stream content to mobile devices, game consoles, and more as it supports the Plex Media Server application. The capabilities of this storage server don't stop there thanks to third-party app support complete with a full suite of applications to suit the needs of a wide variety of users. This My Cloud EX2 includes an Ethernet cable, a power adapter, and Milestone Arcus Surveillance software with unlimited camera licenses.
      Updated for High-Performance
    • The WD EX2 Ultra has been upgraded with the powerful Marvell ARMADA 385 1.3 GHz dual-core processor. You'll get enhanced transfer rates for high performance and lag-free streaming. You'll also be treated to 1 GB of DDR3 memory, allowing you to multitask with ease.
      Centralized Storage for Anywhere Access
    • Keep your photos, videos, music and documents safe in a single place, and with MyCloud.com or the My Cloud app, you can access or share from anywhere.
      Sync Your Content Across All of Your Computers
    • With WD Sync, you can automatically synchronize your media and files across your computers and your My Cloud device, so you can be confident your content is always up to date and accessible with all your devices.
      Simplified File and Folder Sharing
    • Easily create a single place to store and share all your photos, videos and music with friends and family. Whether you're on a shoot, or editing at home, you can save your creations at full fidelity and share with your entire network without missing a beat.
      Enhanced Data Protection
    • With WD SmartWare Pro, PC users can customize when and where their content is saved, while Mac users have full access to Apple Time Machine for personalized backup. You can even automatically back up your data to a separate My Cloud NAS device, or any supported cloud service like Amazon S3, ElephantDrive or Acronis. Combined with 256 AES volume encryption, you can securely store files across your entire network, regardless of OS.
      Multiple RAID Options
    • My Cloud EX2 Ultra features a variety of RAID settings, so you can customize your system with the configuration that's best for you. Options include RAID 0 for enhanced performance, RAID 1 for mirrored data protection, as well as JBOD and spanning support for non-RAID configurations.
      Smooth Media Streaming
    • With the 1.3 GHz dual-core processor, you'll have ultra-fast transfer rates for lag-free streaming. Combined with the Plex Media Server, your HD content will be organized and prepared for streaming to your PC, mobile device, game console, or other certified media player.
      Simple to Install, Easy to Manage
    • With a tray-less bay design, installation is effortless and tool free. Once installed, the My Cloud EX2 Ultra features an intuitive dashboard, so you can create user accounts, customize features, and monitor storage with ease. And with MyCloud.com remote access, or the My Cloud mobile app, you can access your media and manage users from any device.
      Keep an Eye on Your Home, Wherever You're At
    • The WD EX2 Ultra comes equipped with Milestone ARCUS Surveillance software, delivering a powerful surveillance system for your home. Compatible with thousands of cameras, with support for up to 12 connected cameras and two free camera licenses included, this NAS is the perfect surveillance solution to keep watch on what matters to you most.
      Third-Party App Support
    • My Cloud EX2 Ultra supports a full suite of popular applications for a personalized experience. Use apps like Plex, Milestone Arcus Surveillance, Dropbox, WordPress, and more to customize your NAS to meet your specific needs.
      Powered by My Cloud OS 3
    • WD's My Cloud OS 3 comes with a variety of tools and apps, so you'll have complete control of the media that matters most. Create a custom folder to share your favorite content with family and friends. Automatically synchronize your data between all your computers and make sure your content is always up to date. Easily transfer content between your NAS and a supported cloud service like Dropbox, OneDrive, or Google Drive.
      Plex Media Server
    • Plex Media Server is used to host the content and plugins that are then streamed to Plex big screen apps (including Plex Home Theater) and Plex mobile apps, either on the same machine, the same local area network, or over the Internet. In addition to the platforms supported by the front end, the server is available for FreeBSD, Linux and nine different NAS devices. Plex Media Server can be configured to index content in any directory on the machine it is run on, as well as to automatically acquire content from such sources as Aperture, iPhoto, and iTunes. Content may be transcoded by the server before it is streamed, in order to reduce bandwidth requirements or for compatibility with the device being streamed to.

      Plex Media Server allows extensibility through the addition of plug-ins. Many such plug-ins are available through the built-in Plex Online digital distribution service. This service can be used directly within Plex Home Theater or Plex Media Center's GUI.

      Plex uses the metadata from several free open-source online libraries to automatically find all artwork, media descriptions, and theme music for the entire library.
      Advanced Features
    • • Dual USB 3.0 expansion ports
      • Energy-saving options
      • Integrated FTP and WebDAV server
      • Integrated SSH Secure Shell
      • IPv4 and IPv6
      • iSCSI target and initiator
      • Jumbo frame support
      • Microsoft Active Directory support
      • Real-time resource monitor
      • SNMPUPS support (USB and network)
    UPC: 718037843704
  • 2 x WD 1TB Red 5400 rpm SATA III 3.5" Internal NAS HDD Retail Kit Designed with home and small office/business customers in mind, the 1TB Red 5400 rpm SATA III 3.5" Internal NAS HDD Retail Kit from WD is well-suited for NAS environments with up to eight 3.5" drive bays. Engineered to handle increased workloads, this 1TB drive operates using a SATA III 6 Gb/s interface, a 64MB cache, and a rotational speed of 5400 rpm, all of which help to ensure uninterrupted data transfers with a sustained rate of up to 150 MB/s. This drive also features high levels of reliability, with 600,000 load/unload cycles, <10 in 1014 non-recoverable read errors per bits read, error recovery controls, and 1,000,000 hours MTBF for 1-8 bay NAS systems. Also built into this drive are noise and vibration protection and WD's NASware 3.0 helps increase system compatibility, allowing WD Red drives to be more easily integrated with your existing network infrastructure.

    General Features

      Fill Your NAS with WD Red
    • Built for 1 to 8-bay NAS systems, WD Red lets users store their data in one unit
      NASware 3.0 Technology
    • Built into every WD Red hard drive, NASware 3.0's technology helps improves your system's storage performance by increasing compatibility, integration, upgradeability, and reliability
      Built for NAS Compatibility
    • Desktop drives aren't purpose-built for NAS, but WD Red drives with NASware are. WD's technology helps takes the guesswork out of selecting a drive. WD Red is for small NAS systems and WD's algorithm balances performance and reliability in NAS and RAID environments
      Desktop Drives vs. WD Red
    • Desktop hard drives are not designed for NAS environments. Do right by your NAS and choose a drive with an array of features to help preserve your data and maintain optimum performance. Take the following into consideration when choosing a hard drive for your NAS:
    • Compatibility: Without being tested for compatibility with your NAS system, improved performance is not guaranteed
    • Reliability: The always-on environment of a NAS or RAID is a hot one and desktop drives aren't typically tested in those conditions. WD Red is
    • Error Recovery Controls: WD Red NAS hard drives are specifically designed with RAID error recovery control to help reduce failures within the NAS system. Desktop drives are not typically designed for RAID environments where this can be an issue
    • Noise and Vibration Protection: Designed to operate solo, desktop drives offer little or no protection from the noise and vibration faced in a multi-drive system. WD Red drives are designed for multi-bay NAS systems
      WD Red for Home
    • Stream, backup, share, and organize your digital content at home with a NAS and WD Red drives designed to share content to the devices in your home. Red NASware helps increase your drives' compatibility with your devices, TV, stereo, and more
      WD Red for Small Business
    • WD Red is a good hard drive choice for 1 to 8 bay systems. NASware 3.0 allows for integration with your existing network so WD Red can share and backup files at the speed of your business. For larger businesses with up to 16 bays, use WD Red Pro
      3D Active Balance Plus
    • This helps ensure your data is protected from excessive vibration and noise in a NAS or RAID environment. This dual-plane balance control helps reduce the degradation of your drive over time
      Reliability
    • Since your NAS system is always on, a reliable drive is essential. With an MTBF of up to 1 million hours, the WD Red drive with NASware 3.0 is designed for 24x7 environments
      Cooler Operations
    • By reducing power consumption, the operating temperature of your NAS stays cooler. With a lower temperature in your system, you can create a more reliable solution for your NAS
    UPC: 718037815350
In the Box
  • My Cloud EX2 Ultra 2-Bay Personal Cloud Storage Server (Diskless) rvzvvexrycuzuwzb
  • Ethernet Cable
  • AC Power Adapter
  • Milestone Arcus Surveillance with Unlimited Camera Licenses
  • Limited 2-Year Warranty
  • 2 x 1TB Red 5400 rpm SATA III 3.5" Internal NAS HDD Retail Kit
Table of Contents




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Technical parameters

  • WD My Cloud EX2 Ultra 2-Bay Personal Cloud Storage Server (Diskless)
    Number of Bays 2 x 3.5"
    Media Card Slots None
    Connections 1 x RJ45 (Gigabit Ethernet)
    2 x USB Type-A (USB 3.1 Gen 1 (5 Gb/s))
    Total Raw Capacity None
    Type None
    Flash Memory None
    Processor Marvell ARMADA 385 Dual-Core
    Clock Speed Base: 1.3GHz
    Total Installed Memory 1 GB DDR3
    OS Compatibility Windows Vista
    Windows 7
    Windows 8
    Windows 10
    macOS 10.8
    macOS 10.9
    macOS 10.10
    macOS 10.11
    Supported Browsers Chrome, Edge, Firefox, Internet Explorer, Safari
    AC Input Power 100 to 240 VAC, 50 / 60 Hz
    Operating Temperature 41 to 95°F / 5 to 35°C
    Storage Temperature -4 to 149°F / -20 to 65°C
    Dimensions 6.8 x 6.1 x 3.9" / 17.1 x 15.5 x 9.9 cm
    Weight 5.0 lb / 2.3 kg
    Box Dimensions (LxWxH) 11.0 x 9.3 x 6.1"
  • 2 x WD 1TB Red 5400 rpm SATA III 3.5" Internal NAS HDD Retail Kit
    Drive Capacity 1.0 TB
    Cache Memory 64 MB
    Interface SATA III (6 Gb/s)
    Sequential Read Speed 150 MB/s
    Sequential Write Speed 150 MB/s
    Drive Type HDD
    Form Factor 3.5"
    Noise Level 22.0 dB (Active)
    21.0 dB (Idle)
    Spindle Speed (RPM) 5400 RPM
    Load/Unload Cycles 600,000
    Mean Time Between Failures (MTBF) 1.0 Million Hours
    Non-Recoverable Read Errors per Bits Read < 1 in 1014
    Power Draw 3.3 W (Active)
    2.3 W (Idle)
    0.4 W (Standby)
    Current 1.2 A at 12 VDC
    Operating Shock 30 G / 2.0 ms
    Storage Shock 250 G / 2.0 ms
    Operating Temperature 32 to 140°F / 0 to 60°C
    Storage Temperature -40 to 158°F / -40 to 70°C
    Certifications RoHS, as per Manufacturer
    Dimensions (W x H x D) 1.0 x 5.7 x 4.0" / 26.1 x 144.8 x 101.6 mm
    Weight 1 lb / 0.5 kg
    Box Dimensions (LxWxH) 7.5 x 5.0 x 2.5"

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