User Manual for WD My Cloud Expert Series EX4100 16TB NAS Kit Click to enlarge the picture
Contents of the user manual for the WD My Cloud Expert Series EX4100
- Product category: Network Attached Storage Drives WD
- Brand: WD
- Description and content of package
- Technical information and basic settings
- Frequently asked questions – FAQ
- Troubleshooting (does not switch on, does not respond, error message, what do I do if...)
- Authorized service for WD Network Attached Storage Drives
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User manual for the WD My Cloud Expert Series EX4100 contain basic instructions
that need to be followed during installation and operation.
Before starting your appliance, the user manual should be read through carefully.
Follow all the safety instructions and warnings, and be guided by the given recommendations.
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Following the instructions for use is an essential prerequisite for protecting
health and property during use, as well as recognition of liability on the part of the manufacturer
for possible defects should you make a warranty claim. Download an official WD user manual in which you will find instructions on how to install, use, maintain and service your product.
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Product description This Kit combines the WD My Cloud Expert Series EX4100 4-Bay Diskless NAS with 4 x 4TB internal hard drives for a total capacity of 16TB.
The My Cloud Expert Series EX4100 will allow users to add USB 3.0 and Ethernet storage to their Windows or Mac system. The My Cloud EX4100 is a high performance and high capacity NAS server for SOHO and home users that is well suited for centralizing media and files in one location, accessing and sharing photos, videos, and files from virtually anywhere with computers, smartphones, and tablets, HD media streaming to Smart TV's, gaming consoles, and media players, comprehensive backup solutions, and more.
The My Cloud EX4100 is pre-configured for a user-friendly setup and system management. It also has an intuitive dashboard that helps guide you through the process of setting up users and shares, as well as customizing system features and monitoring storage. It also features a toolless and trayless drive bay design and drive installation, helping to simplify the hot swap process.
This NAS is powered by a 1.6 GHz Marvell ARMADA 388 Dual-Core processor, which will allow you to run multiple functions simultaneously. The built-in 2GB of DDR3 RAM will allow quick access to frequently-used files and programs, and network connectivity is achieved via the 2 x Gigabit Ethernet ports. Having 2 x Gigabit Ethernet ports not only provides network redundancy in the event that one port fails, but it also provides link aggregation to help enhance network performance and provide an enhanced HD media streaming experience. This NAS also has 3 x USB 3.0 ports.
The My Cloud EX4100 features four SATA drive bays that can accommodate 3.5" drives and use NASware technology. NASware technology is compatible with WD Red drives and helps to further optimize these drives for the NAS environment in respect to factors such as vibration compensation, optimized power usage, and data protection in the case of a power loss or disruption..
This WD NAS also features AES 256-bit encryption that helps provide additional protection for your data, and RAID 0, 1, 5, 10, JBOD, and spanning can be used to configure various levels of data performance or redundancy. As this NAS features a built-in processor, this means that should a user wish to take advantage of the RAID functionality, the RAID controller is integrated into the NAS and thus RAID functionality will be controlled by the NAS and its hardware, instead of being controlled by software.
The My Cloud EX4100 operates on 100-240 VAC at 50-60 Hz and includes an Ethernet cable and a power cord. It is compatible with Windows 8.1, 8, 7, and Vista, as well as Mac OS X Yosemite, Mavericks, Mountain Lion, and Lion. Also included is Milestone Arcus Surveillance software with unlimited camera licenses. This NAS is also compatible with Plex Media Server. - WD My Cloud Expert Series EX4100 4-Bay Diskless NAS Add USB 3.0 and Ethernet storage to your Windows or Mac system with the My Cloud Expert Series EX4100 4-Bay Diskless NAS from WD. The My Cloud EX4100 is a high performance and high capacity NAS server for SOHO and home users that is well suited for centralizing media and files in one location, accessing and sharing photos, videos, and files from virtually anywhere with computers, smartphones, and tablets, HD media streaming to Smart TV's, gaming consoles, and media players, comprehensive backup solutions, and more.
The My Cloud EX4100 is pre-configured for a user-friendly setup and system management. It also has an intuitive dashboard that helps guide you through the process of setting up users and shares, as well as customizing system features and monitoring storage. It also features a toolless and trayless drive bay design and drive installation, helping to simplify the hot swap process.
This NAS is powered by a 1.6 GHz Marvell ARMADA 388 Dual-Core processor, which will allow you to run multiple functions simultaneously. The built-in 2GB of DDR3 RAM will allow quick access to frequently-used files and programs, and network connectivity is achieved via the 2 x Gigabit Ethernet ports. Having 2 x Gigabit Ethernet ports not only provides network redundancy in the event that one port fails, but it also provides link aggregation to help enhance network performance and provide an enhanced HD media streaming experience. This NAS also has 3 x USB 3.0 ports.
The My Cloud EX4100 features four SATA drive bays that can accommodate 3.5" drives and use NASware technology. If users opt to use WD Red drives with this NAS, NASware technology helps to further optimize WD Red drives for the NAS environment in respect to factors such as vibration compensation, optimized power usage, and data protection in the case of a power loss or disruption. However, please note that this NAS does not include any drives, leaving users the freedom to install compatible drives of their choice.
This WD NAS also features AES 256-bit encryption that helps provide additional protection for your data, and RAID 0, 1, 5, 10, JBOD, and spanning can be used to configure various levels of data performance or redundancy. As this NAS features a built-in processor, this means that should a user wish to take advantage of the RAID functionality, the RAID controller is integrated into the NAS and thus RAID functionality will be controlled by the NAS and its hardware, instead of being controlled by software.
The My Cloud EX4100 operates on 100-240 VAC at 50-60 Hz and includes an Ethernet cable and a power cord. It is compatible with Windows 8.1, 8, 7, and Vista, as well as Mac OS X Yosemite, Mavericks, Mountain Lion, and Lion. - Centralized Storage
- Store and organize your photos, videos, music, and files in one safe place. Access and share them virtually anytime, from anywhere
- Media Streaming
- With the built-in Twonky DLNA-certified media server, you can seamlessly stream all your HD content to media players, Smart TVs, gaming consoles, and other DLNA-certified devices
- Backup Solution
- Irreplaceable photos, videos, and files are kept safe with multiple, automatic backup options for all the computers on your customer's network. For PC users, WD SmartWare Pro offers options for how, when and where content gets backed up. For Mac users, they can utilize all the features of Apple Time Machine to protect their content. Customers can also automatically "back up their backup" to another offsite My Cloud Expert Series device or to a supported cloud service, including Dropbox, ElephantDrive, and Amazon S3
- Multiple RAID Options
- Armed with multiple RAID options, you have the power to customize the system with the configuration that works best for you. Choose RAID 0 for enhanced system performance; RAID 1 for mirrored data protection; RAID 5 for data protection and best capacity; or RAID 10 for fast performance and ultimate data reliability. Other options include JBOD and spanning.
RAID Roaming allows you to keep your RAID array intact when you move drives from one My Cloud EX4100 device to another. RAID Migration lets you change your RAID configuration and expand storage without losing content - Data Security
- 256-bit AES volume encryption provides additional protection for your valuable photos, videos, music, and files
- Recycle Bin
- With this optional feature, deleted files are not erased completely from the NAS, but moved to a special folder and can be retrieved, adding a second level of defense against accidental data deletion
- WD Red NAS drives with NASware technology
- The My Cloud EX4100 comes populated with WD Red NAS hard drives, which are built for NAS systems. WD Red drives help to improve performance and thrive in 24x7 environments.
WD's NASware technology further helps optimize WD Red for the NAS environment. From vibration compensation, optimized power usage, and protecting content in the event of a power loss or disruption, the firmware is designed to deliver improved reliability and system performance - Enhanced Media Streaming and Network Redundancy
- Dual Gigabit Ethernet ports for link aggregation helps enhance network performance by giving you an enhanced HD media streaming experience. It also provides for network redundancy should one of your network connections fail
- Power Redundancy
- Dual power ports offer you the option of adding a second external power supply that will take over should the first power supply fail
- One-Touch USB 3.0 Copy Button
- Plug in your camera or USB storage device to the built-in USB 3.0 port on the front of the system to automatically copy photos and videos with the touch of a button, making it easy to centralize your media content
- Plex Media Server
- Plex Media Server is used to host the content and plugins that are then streamed to Plex big screen apps (including Plex Home Theater) and Plex mobile apps, either on the same machine, the same local area network, or over the Internet. In addition to the platforms supported by the front end, the server is available for FreeBSD, Linux and nine different NAS devices. Plex Media Server can be configured to index content in any directory on the machine it is run on, as well as to automatically acquire content from such sources as Aperture, iPhoto, and iTunes. Content may be transcoded by the server before it is streamed, in order to reduce bandwidth requirements or for compatibility with the device being streamed to.
Plex Media Server allows extensibility through the addition of plug-ins. Many such plug-ins are available through the built-in Plex Online digital distribution service. This service can be used directly within Plex Home Theater or Plex Media Center's GUI.
Plex uses the metadata from several free open-source online libraries to automatically find all artwork, media descriptions, and theme music for the entire library. - Powered by My Cloud OS
- WD's My Cloud OS delivers a suite of tools and apps that empower you to take control of the media content that matters to you most.
- Dashboard
- The intuitive dashboard allows you to monitor your storage, manage users, and customize your backup and third-party apps. Plus, set up mobile alerts to keep you informed on the status of your My Cloud EX4100
- Secure Remote and Mobile Access
- With WD's My Cloud app, you can securely upload, access and share your photos, videos, music, and files from virtually anywhere with your computer, smartphone, or tablet. Share links to your photos, videos, and files via email and seamlessly transfer content between your NAS, Dropbox, OneDrive, Google Drive, and other public cloud accounts
- Third-Party Apps
- Personalize your NAS experience and download a full suite of popular applications for your My Cloud EX4100. You'll find customizable apps including aMule, phpBB, SqueezeCenter, WordPress, Icecast, Joomla!, phpMyAdmin, Transmission, and more
- Energy Saving Features
- Includes drive sleep mode, LCD and LED on/off, and power scheduling capabilities to help save power and runtime energy
- Advanced Features
- • iSCSI target and initiator
• Integrated FTP and WebDAV server
• Integrated SSH Secure Shell
• Link aggregation and network redundancy
• Jumbo frame support
• IPv4 and IPv6
• UPS support (USB and network)
• Real-time resource monitor
• SNMP
• Microsoft Active Directory support
• Energy-saving options - Software Included
- WD Software
• WD SmartWare Pro (10-user license)
• WD Quick View
• WD My Cloud mobile app available for iOS and Android
• WD Photos app available for iOS and Android
Third Party Apps
• aMule
• Icecast
• WordPress
• Joomla!
• phpBB
• phpMyAdmin
• SqueezeCenter
• Transmission UPC: 718037832944 - 4 x WD 4TB Red 5400 rpm SATA III 3.5" Internal NAS HDD (OEM) Designed with home and small office/business customers in mind, the 4TB Red 5400 rpm SATA III 3.5" Internal NAS HDD from WD is well-suited for NAS environments with up to eight 3.5" drive bays. Engineered to handle increased workloads, this 4TB drive operates using a SATA III 6 Gb/s interface, a 64MB cache, and a rotational speed of 5400 rpm, all of which help to ensure uninterrupted data transfers with a sustained rate of up to 150 MB/s. This drive also features high levels of reliability, with 600,000 load/unload cycles, <10 in 1014 non-recoverable read errors per bits read, error recovery controls, and 1,000,000 hours MTBF for 1-8 bay NAS systems. Also built into this drive are noise and vibration protection and WD's NASware 3.0 helps increase system compatibility, allowing WD Red drives to be more easily integrated with your existing network infrastructure.
General Features - Fill Your NAS with WD Red
- Built for 1 to 8-bay NAS systems, WD Red lets users store their data in one unit
- NASware 3.0 Technology
- Built into every WD Red hard drive, NASware 3.0's technology helps improves your system's storage performance by increasing compatibility, integration, upgradeability, and reliability
- Built for NAS Compatibility
- Desktop drives aren't purpose-built for NAS, but WD Red drives with NASware are. WD's technology helps takes the guesswork out of selecting a drive. WD Red is for small NAS systems and WD's algorithm balances performance and reliability in NAS and RAID environments
- Desktop Drives vs. WD Red
- Desktop hard drives are not designed for NAS environments. Do right by your NAS and choose a drive with an array of features to help preserve your data and maintain optimum performance. Take the following into consideration when choosing a hard drive for your NAS:
- Compatibility: Without being tested for compatibility with your NAS system, improved performance is not guaranteed
- Reliability: The always-on environment of a NAS or RAID is a hot one and desktop drives aren't typically tested in those conditions. WD Red is
- Error Recovery Controls: WD Red NAS hard drives are specifically designed with RAID error recovery control to help reduce failures within the NAS system. Desktop drives are not typically designed for RAID environments where this can be an issue
- Noise and Vibration Protection: Designed to operate solo, desktop drives offer little or no protection from the noise and vibration faced in a multi-drive system. WD Red drives are designed for multi-bay NAS systems
- WD Red for Home
- Stream, backup, share, and organize your digital content at home with a NAS and WD Red drives designed to share content to the devices in your home. Red NASware helps increase your drives' compatibility with your devices, TV, stereo, and more
- WD Red for Small Business
- WD Red is a good hard drive choice for 1 to 8 bay systems. NASware 3.0 allows for integration with your existing network so WD Red can share and backup files at the speed of your business. For larger businesses with up to 16 bays, use WD Red Pro
- 3D Active Balance Plus
- This helps ensure your data is protected from excessive vibration and noise in a NAS or RAID environment. This dual-plane balance control helps reduce the degradation of your drive over time
- Reliability
- Since your NAS system is always on, a reliable drive is essential. With an MTBF of up to 1 million hours, the WD Red drive with NASware 3.0 is designed for 24x7 environments
- Cooler Operations
- By reducing power consumption, the operating temperature of your NAS stays cooler. With a lower temperature in your system, you can create a more reliable solution for your NAS
UPC: 718037810058 In the Box - My Cloud Expert Series EX4100 4-Bay Diskless NAS zvtbrvtcuyecweufaxeq
- Ethernet Cable
- Power Cord
- Limited 2-Year Warranty
- 4 x 4TB Red 5400 rpm SATA III 3.5" Internal NAS HDD (OEM)
Table of Contents
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Technical parameters - WD My Cloud Expert Series EX4100 4-Bay Diskless NAS
| | | Number of Bays | 4 x 3.5" | | Media Card Slots | None | | Connections | 3 x USB Type-A (USB 3.1 Gen 1 (5 Gb/s))
2 x RJ45 (Gigabit Ethernet) | | | | Total Raw Capacity | None | | Type | None | | Flash Memory | None | | | | Processor | Marvell ARMADA 388 Dual-Core | | Clock Speed | Base: 1.6GHz | | Total Installed Memory | 2 GB DDR3 | | | | OS Compatibility | Windows Vista
Windows 7
Windows 8
Windows 8.1
macOS 10.8
macOS 10.9
macOS 10.10
macOS 10.7 | | Supported Browsers | Chrome, Firefox, Internet Explorer, Safari | | Supported Languages | Czech
Dutch
English
French
German
Hungarian
Italian
Japanese
Korean
Norwegian
Polish
Portuguese
Russian
Simplified Chinese
Spanish
Swedish
Traditional Chinese
Turkish | | | | AC Input Power | 100 to 240 VAC, 50 / 60 Hz | | DC Input Power | 19 VDC at 4.74 A | | | | Operating Temperature | 41 to 95°F / 5 to 35°C | | Operating Humidity | 8 to 90% | | Storage Temperature | -4 to 149°F / -20 to 65°C | | Storage Humidity | 5 to 95% | | Certifications | NRCAN, RoHS, as per Manufacturer | | | | Dimensions | 9.1 x 6.7 x 7.6" / 231.9 x 169.9 x 192.0 mm | | Weight | 7.5 lb / 3.4 kg | | | | Box Dimensions (LxWxH) | 14.3 x 10.7 x 9.3" | - 4 x WD 4TB Red 5400 rpm SATA III 3.5" Internal NAS HDD (OEM)
| | | Drive Capacity | 4.0 TB | | Cache Memory | 64 MB | | | | Interface | SATA III (6 Gb/s) | | Sequential Read Speed | 150 MB/s | | | | Drive Type | HDD | | Form Factor | 3.5" | | Noise Level | 28.0 dB (Active)
25.0 dB (Idle) | | | | Spindle Speed (RPM) | 5400 RPM | | | | Load/Unload Cycles | 600,000 | | Mean Time Between Failures (MTBF) | 1.0 Million Hours | | Non-Recoverable Read Errors per Bits Read | < 1 in 1014 | | | | Power Draw | 4.5 W (Active)
3.3 W (Idle)
0.4 W (Standby) | | Supported Voltage | 12 VDC | | Current | 1.75 A at 12 VDC | | | | Operating Shock | 30 G / 2.0 ms | | Storage Shock | 250 G / 2.0 ms | | Operating Temperature | 32 to 149°F / 0 to 65°C | | Storage Temperature | -40 to 158°F / -40 to 70°C | | | | Certifications | RoHS, as per Manufacturer | | Dimensions (W x H x D) | 4.0 x 5.8 x 1.0" / 101.6 x 147.3 x 25.4 mm | | Weight | 1.5 lb / 0.7 kg | | | | Box Dimensions (LxWxH) | 8.5 x 6.1 x 2.9" |
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