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User Manual for ZyXEL UAG2100 Unified Access Gateway Click to enlarge the picture
Contents of the user manual for the ZyXEL UAG2100 Unified Access Gateway
- Product category: Wireless Access Points ZyXEL
- Brand: ZyXEL
- Description and content of package
- Technical information and basic settings
- Frequently asked questions – FAQ
- Troubleshooting (does not switch on, does not respond, error message, what do I do if...)
- Authorized service for ZyXEL Wireless Access Points
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User manual for the ZyXEL UAG2100 Unified Access Gateway contain basic instructions
that need to be followed during installation and operation.
Before starting your appliance, the user manual should be read through carefully.
Follow all the safety instructions and warnings, and be guided by the given recommendations.
User manual is an integral part of any ZyXEL product,
and if it is sold or transferred, they should be handed over jointly with the product.
Following the instructions for use is an essential prerequisite for protecting
health and property during use, as well as recognition of liability on the part of the manufacturer
for possible defects should you make a warranty claim. Download an official ZyXEL user manual in which you will find instructions on how to install, use, maintain and service your product.
And do not forget – unsuitable use of a ZyXEL product will considerably shorten its lifespan!
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Product description The UAG2100 Unified Access Gateway from ZyXEL is an all-in-one wireless hotspot, router, 4-port switch, and access gateway. The UAG2100 has been designed for hospitality solutions including offices, coffee shops, libraries, hotels, and airport terminals. It delivers account management, billing, and data retention capabilities, as well as 802.11a/b/g/n dual-radio (2.4 and 5 GHz) Wi-Fi and a built-in WLAN controller.
The UAG2100 is able to deliver increased Wi-Fi bandwidth, capacity, and performance to accommodate the growing number of users in need of mobile internet. Its 802.11/a/b/g/n dual-radio design provides increased bandwidth and spectrum to accommodate the growing number of wireless devices. By default, it can support 100 concurrent logins and up to 200 concurrent logins with an optional license upgrade. Bandwidth management capabilities are also offered to enforce equal bandwidth sharing and avoid bandwidth abuse. Businesses are also able to manage guest accounts, block unauthorized access, and generate revenue with their Internet services. Depending on the business model, the UAG2100 allows Wi-Fi to be offered as a free service, a tiered service (premium when a purchase is made), or a paid service.
The UAG2100 Unified Access Gateway operates on a 12VDC / 3A current and consumes a maximum of 28W. It includes a power adapter, a rack mounting kit, and an antenna. Users who wish to upgrade the number of concurrent users that are allowed may purchase the ZyXEL UAG2100 Unified Access Gateway Expansion License. - Guest Account Management
- Featuring a built-in account generator and a Web-based authentication portal, the UAG2100 helps hotspots provide controlled network access to guests. Simply by entering the provided account information in the captive portal, guests can get secure wired or wireless access to the Internet. Additionally, the UAG2100 supports external RADIUS servers and external portal page redirection for added deployment flexibility
- Billing System
- Hotspots can create up to 10 pre-paid billing plans with the UAG2100. Billing plans can be customized with varying bandwidth speeds, service durations, and levels of payment
- SP350E Service Gateway Printer
- The SP350E and UAG2100 combination work well together regarding Wi-Fi hotspot applications. The SP350E enables one-click billing and account generation, which offers easy operation for staff members and smooth services flows in hotel lobbies, conference rooms, waiting areas, and busy restaurants and cafes
- SMS Ticketing
- The UAG2100 supports SMS ticketing with ViaNett to provide improved convenience for both the business owner and the customer. With support for SMS ticketing, the UAG2100 allows business owners to send Internet account and billing information directly to the customer's mobile phone, without needing to spend money building an independent SMS ticketing system. This feature offers a cheaper and more environment-friendly ticketing solution compared to paper ticketing and reduces the inconvenience related to customers losing or forgetting paper tickets.
Please be aware that SMS ticketing support is by license only - Protection Against Future Audits
- To address information security concerns, hospitality businesses are sometimes required to retain Internet usage records for a certain amount time; and this can become a significant burden for the businesses without the right equipment. Designed with the hospitality industry in mind, the ZyXEL UAG2100 helps the businesses resolving the challenges. With a syslog server built-in, the UAG2100 can automatically record user account information, MAC addresses, source and destination IPs, data volume, and protocol types for future auditing requirements
- Upgradeable Licenses
- Managed AP scalability license - Increases the amount of supported managed AP by 8
User scalability license - Increases the amount of supported concurrent logins by 100
SMS ticketing license - SMS ticketing license for the UAG2100 - Networking
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- Universal Plug and Play (UPnP)
- IP Plug and Play (iPnP)
- NAT/PAT
- Static routing and policy routing
- DHCP client/server/relay
- HTTP proxy support
- SMTP redirection
- VPN 1-to-1 mapping VPN pass-through
- WAN client: static, DHCP, PPPoE, PPTP
- Tagged VLAN (802.1Q)
- DDNS
- Security
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- 64/128-bit WEP data encryption
- WPA-PSK TKIP data encryption (Wi-Fi Certified)
- WPA2-PSK AES data encryption (Wi-Fi Certified)
- WPA/WPA2-Enterprise
- Stateful packet inspection firewall
- L2 isolation
- User-aware security policy
- SSL login page
- Session limit
- IP pass-through (white list)
- AAA and Billing
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- Web-based authentication
- User agreement login
- External RADIUS support
- Secondary RADIUS server support
- Built-in billing system: Time-to-finish accounting modeand Accumulation accounting mode
- 10 customizable billing profiles
- Built-in account generator: 50 static accounts and 2,000 dynamic accounts
- Multiple logins with pre-configured accounts
- Bandwidth management (per account)
- Credit card billing via PayPal
- Thermal Printer supper (up to 10)
- SMS ticketing support with ViaNett
- Marketing
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- Advertisement link
- Walled garden
- Login page redirection
- Portal page
- Customizable login page
- Customizable information window
- Customizable user agreement page
- System Management
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- Administrator access: WAN and LAN
- Web Management (HTTP/HTTPS)
- Secure administrator IP address
- SNMP v2c (MIB-II)
- Configuration backup and restoration
- Role-based administration (Admin, guest operator)
- Command line interface (console/web console/SSH)
- Monitoring and Reporting
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- Email log
- Syslog: account, IP, MAC, traffic & protocol (data retention)
- Session list
- Account list
- Billing report
- DHCP client list
- WLAN Management
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- ZyXEL AP Controller (APC) 1.0 compliant
- Client RSSI threshold to prevent sticky clients
- IEEE 802.1x authentication
- Wireless Layer 2 isolation
- Captive portal Web authentication
- Customizable captive portal page
- Dynamic guest accounts
- RADIUS authentication
- Wi-Fi Multimedia (WMM) wireless QoS
- CAPWAP discovery protocol
UPC: 760559121730 In the Box ZyXEL UAG2100 Unified Access Gateway Power Adapter Rack Mounting Kit Antenna Limited 2-Year Warranty Brochure PDF 1.6mb Table of Contents
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Technical parametersZyXEL UAG2100 Specs | | | Wireless Frequency Bands | 2.4 GHz, 5 GHz | | MU-MIMO Support | 2 x 2 | | WLAN Mode | 802.11n | | Sensitivity | -68 to -90 dBm | | Transmit Power | 12 to 23 dBm | | | | Ports | 1 x SMA Antenna
2 x USB Type-A
1 x 10/100/1000 Mb/s Gigabit Ethernet (RJ45) (Uplink)
4 x 10/100/1000 Mb/s Gigabit Ethernet (RJ45) | | | | Supported Clients | 200 | | Max SSIDs Supported | 8 | | Throughput | 2.4 GHz: 187 Mb/s
5 GHz: 190 Mb/s | | | | DC Input Power | 12 VDC at 3 A | | Power Consumption | 28 W | | | | Operating Temperature | 32 to 104°F / 0 to 40°C | | Storage Temperature | -22 to 158°F / -30 to 70°C | | Operating Humidity | 10 to 90% | | Storage Humidity | 10 to 90% | | | | Dimensions | 10.7 x 6.7 x 1.4" / 27.2 x 17.1 x 3.6 cm | | Weight | 5.1 lb / 2.3 kg | | | | Package Weight | 5.45 lb | | Box Dimensions (LxWxH) | 16.9 x 9.9 x 2.9" |
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